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County: Pulaski
Anticipated Starting Salary: $71,703.63 IT- Shared Services Position Summary The Information Systems Manager will develop software solutions for UI systems serving claimants and employers. The State Systems Administrator will provide on-going technical support and system updates for this solution and others after implementation. Responsibilities also include analyzing structure requirements such as data manipulation, program logic, hardware and software requirements, and feasibility.
Education and Professional Work Experience Minimum Qualifications The formal education equivalent of a bachelor's degree in computer science, mathematics, or a related field; plus eight years of experience in computer support, plus three years of supervisory experience OR Completion of technical training in computer science, data processing, or a related field acquired from a vocational, military or industrial setting, plus eight years experience in computer support, plus three years of supervisory experience.
Knowledge, Skills, and Abilities Knowledge of the application of systems analysis and programming in automated information systems.Knowledge of state and federal fiscal, procurement, budget, human resources, and payroll laws and processes and administrative practices and procedures.Ability to plan work unit objectives and operational activities and to assign and direct the work of subordinate supervisors.Ability to prepare and present oral and written technical information and reports.Ability to coordinate the development, implementation, and maintenance of information systems.Ability to research, analyze, evaluate data, situations, project outcomes, and resolve problems.Ability to draft legislation, interpret and apply laws, regulations, executive orders, and guidelines.Job Responsibilities and Expected Results Write code that enables applications to function according to user requirements.Provide system maintenance for applications developed in-house and third-party vendors.Fix bugs in code that are reported by the users.Complete assigned work requests in a timely manner.Other duties as assigned.Position Information Class Code: D007C
Grade: IT08
FLSA Status: EXEMPT
Salary Range: $71,703.00 - $114,367.00
Summary The Information Systems Manager works under general direction and is responsible for planning and directing resources in the development, implementation, and maintenance of the computer and network systems for the state. This position is governed by state and federal laws and agency/institution policy.
Functions Directs the activities of a professional, technical, and administrative support staff through subordinate supervisors including: interviewing, hiring, terminating, reviewing performance evaluations conducted by subordinates, evaluating the performance of subordinates, and reviewing and approving/disapproving a variety of actions, policies, and procedures recommended by subordinates, preparing short and long-range plans, preparing, implementing, and monitoring operational and biennial budgets. Coordinates team operations with other functions within the agency to ensure the development and implementation of operational procedures. Analyzes relevant new or revised laws and executive policies and coordinates with system users to evaluate current automated systems and determines what changes may be necessary to meet user needs and ensures compliance with statutory requirements. Directs the development of new or revised applications with appropriate entities by providing information on desired results, database components, informational flow, interfaces with other systems, and screen and report formats. Evaluates the capacity and capabilities of the automated administrative system, investigates technological advances and the compatibility, availability, and costs of products, and develops short and long-range plans for the acquisition of computer hardware and software to support current and future statewide operations. Negotiates and develops vendor contracts for recommendation to senior management staff, designates performance standards and deliverables, and monitors adherence to contract specifications. Plans the implementation of diverse, new and/or modified software to ensure compatibility with existing systems and testing requirements and recommend and enforce standards and procedures. Establishes schedules and priorities for system development and monitors development stages to ensure the validity of data and reports and adherence to deadlines. Resolves user or information system problems not resolved at a lower level by investigating the source of the problem and initiating corrective action including contacting vendors if appropriate. Attends legislative committee meetings to respond to questions and coordinates with legislative staff on the drafting and reviewing of legislation affecting statewide administrative processes. Implements special projects by assigning work activities, monitoring progress through supervisory personnel, and preparing status reports or making presentations as required. Performs other duties as assigned.
Dimensions None
Knowledge, Skills and Abilities Knowledge of the application of systems analysis and programming in automated information systems. Knowledge of state and federal fiscal, procurement, budget, human resources, and payroll laws and processes and administrative practices and procedures. Ability to plan work unit objectives and operational activities and to assign and direct the work of subordinate supervisors. Ability to prepare and present oral and written technical information and reports. Ability to coordinate the development, implementation, and maintenance of information systems. Ability to research, analyze, evaluate data, situations, project outcomes, and resolve problems. Ability to draft legislation, interpret and apply laws, regulations, executive orders, and guidelines.
Minimum Qualifications The formal education equivalent of a bachelor's degree in computer science, mathematics, or a related field; plus eight years of experience in computer support, plus three years of supervisory experience OR Completion of technical training in computer science, data processing, or a related field acquired from a vocational, military or industrial setting, plus eight years experience in computer support, plus three years of supervisory experience. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
Licenses None
The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.
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