Information Technology Business System Analyst

Full job description
Job Duties:
Troubleshoot and Resolve System Issues: Focus on SAP MM/EWM and other related IT systems, ensuring prompt and effective resolution of technical problems.
Requirement Analysis and Documentation: Work closely with system users to identify Warehouse Management business requirements, document functional needs, and communicate these to IT solution teams for further discussion.
Stakeholder Coordination: Liaise with multiple business stakeholders to gather requirements and design solutions.
Training and Knowledge Transfer: Develop and maintain comprehensive training materials for SAP MM/EWM; conduct training sessions for key users and local management, ensuring thorough understanding and proper use of the system.
Other Project Support: Actively support system testing, change management, and other crucial activities in IT projects, contributing to successful implementation and adoption.
Partnership Development: Foster strong collaborative relationships with business units and IT team members to optimize the efficiency of SAP MM/EWM systems.
Competencies:
Continuous Learning: Demonstrate a strong commitment to continuous professional development and skill enhancement.
Business Process Understanding: Exhibit a robust understanding of business processes, working effectively with IT teams to meet business objectives.
SAP MM/EWM Customization: Ability to independently customize SAP MM/EWM specific processes is a plus.
Required Skills:
Analytical and Problem-Solving: Exceptional analytical abilities and problem-solving skills, particularly in SAP MM/EWM and other systems.
SAP Experience: At least 2 years of hands-on experience as a SAP key-user or in a similar system support role.
Process Knowledge: In-depth knowledge of relevant warehouse business processes.
SAP Integration Understanding: Familiarity with the integration points among various SAP Modules (MM, SD, PP, etc.)
Bilingual English and Chinese preferred
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Location:
Lancaster CA (On-Site)