Infrastructure Systems Engineer (No C2C Or 3Rd Party Candidates)

What you'll do: Administer, monitor and manage firewall and network infrastructure. Administer, support and manage virtual desktop environments. Administer, monitor and manage various security tools. Partner with information security officer to remediate any security gaps of services, systems, and network. Support end users nationally via remote management and support tools. Proactively manage support requests via IT Help Desk platform. Support Microsoft 365/Teams and Active directory in the cloud. Deploy, secure and manage all Windows, and Apple endpoints, and Citrix virtual desktops. Define and maintain standards, policies, and procedures governing the Systems environment. Participate in the improvement of integration processes and information technology standards across the organization. Perform Microsoft 365 administrator role, set up rules, and support email security. Administer MFA/SSO M365 integrations and post-migration support for newly-onboarded business units. Overall technical ownership of all office based and Cloud systems and related technologies: Work cross-functionally with peers and business partners to ensure that all systems are engineered, deployed, and configured according to business requirements and industry best-practices to ensure maximum efficiency, availability, security and productivity. Work closely with external sourcing partners to ensure that all support standards and SLAs are met or exceeded. Design, build and maintain operational KPIs and other supporting artifacts to ensure a standard of operational excellence. Must be a self-starter with the ability to work with minimal direction or supervision. Provides areas for improvement and has direct influence on training/validating new processes. Qualifications Bachelor's degree in CIS, MIS, Information Systems, Computer Science, Engineering or related field, or equivalent relevant work experience. Relevant professional certifications beneficial: Fortinet, Cisco Data Center, AWS and others. Experience in managing Fortinet and Cisco Computing Solutions. Solid understanding of IT Networking and related services. Experience in TCP/IP services and solutions. Experience in managing a Citrix VDI environment. Experience in supporting Microsoft O365 (Exchange, Outlook, SharePoint, etc.) Experience in Windows Operating Systems and related Microsoft applications, tools and services such as Active Directory, NTFS, Radius, Group Policy & Data Protection, Intune and Autopilot. Experience with ADFS, SSO, Certificates and related functions.