Interactive Communications Officer (Staff Assistant) (On-Call/Part-Time)

Salary: $30.01 - $42.27 Hourly

Location : Torrance, CA

Job Type: Recurrent - Variable Hours

Job Number: 24063443OC

Department: Varies

Opening Date: 05/29/2024

Closing Date: Continuous

DESCRIPTION WE STRONGLY ENCOURAGE APPLICANTS TO READ THE JOB ANNOUNCEMENT IN ITS ENTIRETY BEFORE SUBMITTING AN APPLICATION FOR THIS POSITION.

The City of Torrance recognizes the principles of diversity and inclusion, and strives to ensure equal opportunities for its workforce, applicants, and community members.
If you are a person who wants to make a difference, give back to your community, and be a voice for change, apply to the City of Torrance today.


The City of Torrance is currently taking applications for On-Call/Part-Time Interactive Communications Officers!

The City Manager's Office is seeking proactive, computer savvy candidates for the Interactive Communications Officers (ICO) positions.
Under the leadership of the Office of Cable and Community Relations, Interactive Communications Officers disseminate time sensitive information to the public and coordinate interactive communications for the City of Torrance.

Interactive Communications Officers distribute information to the community during a disaster or an emergency; maintain the Disaster Telephone Hotline; and provide street and road closure messaging on CitiSOUNDS AM 1620 radio.
ICO's also post, monitor, and create content for the City's official website and social media; create graphic design elements for social media and print; supports accessibility compliance; provide continuous social media coverage for engagement; creates and edits eNewsletters; serve as account managers for all departments for interactive communications; and perform related work as required.


HOURS: These are on-call, part-time shifts, as needed positions that will be used to provide coverage when full-time staff are unavailable.
Hours can range from 2 to 12 hours during a 24-hour period.
There are no guaranteed hours.
Variable work hours include early-mornings, afternoons, evenings, and late-night shifts.
Shifts may also include weekends and holidays.
Normal shifts are 12 hours (8:00 a.m. - 8:00 p.m. or 8:00 p.m. - 8:00 a.m.).
When reporting for work, ICO's must remain on the premises at all times including their paid lunch hour.

QUALIFICATION GUIDELINES

Any combination of education and experience that would provide the required knowledge and abilities is qualifying.
A typical way to obtain the knowledge and skills would be:

Graduation from high school or equivalent and four (4) years of highly responsible executive support and/or administrative work in a public agency.


Or...

An equivalent combination of education, training, and experience such as an Associate's degree in Public or Business Administration or a related field and two (2) years of related experience.


Or...

A Bachelor's degree in Public Administration, Business Administration or a related field.


License and/or Certificates:
Must possess and maintain an appropriate valid California driver's license.


The ideal candidate will possess the following:
Competency in: Outstanding copywriting, social media, or video production skills; Ability to work effectively without oversight; Confident written and verbal communication skills; Superb organizational and time-management abilities; High degree of computer literacy; Knowledge, Skills and Abilities in: Significant experience creating high-quality marketing content; Capable of managing multiple competing priorities; Comprehensive understanding of impactful marketing tactics; Experience developing visual designs and marketing materials.
HOW TO APPLY & EXAM PROCESS

Interested candidates must submit an online application and supplemental questionnaire at Applications will be accepted on a continuous basis.
The recruitment will close when a sufficient number of qualified applicants have been received and the positions are filled.

Only those candidates who best meet the City and Department's needs will be invited to participate in the examination process, which will consist of the following components:

Panel Interview: 100% (Test date to be determined)
SPECIAL NOTES

Visit to find out more information about our community.


Applicants with disabilities who require special testing arrangements must contact Human Resources prior to the examination date(s).
If you have a disability for which you require an accommodation, please contact us at (310) 618-2915 before the test date.

As a condition of employment, candidates must pass a background check.

The provisions of this announcement do not constitute an expressed or implied contract, and any provisions contained in this announcement may be modified or revoked without notice.


City of Torrance Inclusion Statement

The City of Torrance is a welcoming and culturally rich community.
As a pillar of public service, we strive to be an employer of choice by attracting and retaining a talented workforce where people of diverse backgrounds, cultures, religions, and lifestyles are valued.
Our mission is to create an inclusive environment where our staff are empowered to perform at their highest level and contribute towards making a positive impact.

The City is an equal opportunity employer and works towards building collaborative teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law.
Come join us to help cultivate a workplace that welcomes and celebrates the diversity of our employees!


BENEFIT SUMMARY FOR CERTAIN FULL TIME SALARIED AND HOURLY EMPLOYEES
Note: Not all benefits listed may be applicable to all positions with in the unit.
Please refer to the MOU for specifics.

Health, Dental, Vision and Life Insurance (sec.3.1)
The City's monthly contribution for health insurance is as follows:
EE Only EE +1 EE +2 or more
Full time EE's 597.68 1140.36 1595.96
Part- time
(hired prior to 1/1/08) 468.87 913.40 1175.08
Part-time
(hired after 1/1/08) 345.12 620.72 781.08

The City's monthly contribution for vision insurance is $3.33
The City's monthly contribution for dental insurance is $33.71/EE only and $67.42/EE +1 or more
The City provides a Cash In-Lieu payment of $400 per month for eligible full-time employees for as long as the employee opts-out of medical coverage
City provides a $50,000 life insurance policy

Disability Insurance (sec 3.1)
Employee receives 2/3 base pay after elimination period (14 consecutive days for STD and 180 consecutive days for LTD)

Retirement (sec.
3.2)
PERS 2%@55
Employees hired before 8/29/2010, City pays 7% EPMC*
Employees hired after 8/29/2010 pay the 7% EPMC*
*Employer Paid Member Contribution (EPMC) PERS 2%@62
"New member", employees hired on or after 1/01/2013 pay 50% of normal cost with three year average final compensation.


Deferred Compensation (sec.
3.3)
457 Plan: Enrollment is voluntary

Sick Leave (sec.3.5)
Accrual rate is 6 (six) hours per month.

Maximum Accrual: 500 hours

Holidays (Sec 3.6)
13 paid holidays (New Year's Day, Martin Luther King Jr.'s Birthday, Lincoln's Birthday, Washington's Birthday, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve, Christmas Day, New Year's Eve)

Vacation/Annual Leave (Sec.
3.7)
(Accrual rate per month):
Year 1: 8.67 hours; Year 2: 8.7 hours; Years 3-4: 10 hours; Years 5-9: 12.67 hours; Years 10-20: 16.02 hours; Years 21 - 24: 17.34 hours; Year 25+: 18 hours.

Maximum accrual 500 hours. Bereavement Leave (sec 3.8)
Up to five (5) work shifts of bereavement leave; three (3) shifts with pay and two (2) shifts without pay per death of eligible family members

Educational Materials Allowance (Sec.
3.12)
$183.88 allowance paid in February for tool and educational materials.


Vehicle Allowance (Sec.
3.13)
Area G Executive Director: $370.00 monthly

Night Shift Differential (sec.4.3)
Base hourly pay range employees paid 5% above average base hourly pay when ½ or more of the shift is scheduled to work after 4:00 p.m. or before 8:00 a.m.

Premium Pay (sec.4.6)
Workers' Comp Claim Examiner: 5% premium for State of CA Self Insurance Administrator's certificate

01

The following supplemental questions will be used to evaluate your qualifications for the position for which you are applying.
Resumes are encouraged but will NOT be used in lieu of the application or supplemental questions.
Please read each question carefully and provide a thorough and complete response.
Do NOT state "see resume" or "see application" to respond to any of the following questions.
Failure to respond to all questions will be considered an incomplete application and may not be considered for further processing.
Do you understand the foregoing?
Yes No

02

Are you aware that this is an on-call, part-time position that may be required to work variable hours including early-mornings, afternoons, evenings, and late-night shifts?
Yes No

03

Do you have a college degree?
Yes No

04

If yes, please specify the degree(s) you possess and the major course of study for each.
(please type N/A if not applicable)

05

How many years of highly responsible executive support and/or professional administrative experience do you have?
NOTE: This experience must be in a public agency.
None Less than 1 year 1 year but less than 2 years 2 years but less than 4 years 4 or more years

06

Do you have job-related experience in community relations or emergency notification?
Yes No

07

If yes, indicate the title of the position and briefly describe your experience.
(please type N/A if not applicable)

08

Do you have experience developing copy and content for websites, social media, marketing materials and other platforms?
Yes No

09

If yes, how did you measure the impact generated by the content?
(please type N/A if not applicable)

10

Do you have experience working in a time sensitive emergency situation?
Yes No

11

If yes, please describe your time sensitive emergency situation experience(s) and how you dealt with the situation(s).
(please type N/A if not applicable)

12

Do you have experience in using graphic or creative design software such as Adobe?
Yes No

Required Question