Pay PhilosophyThe typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
DescriptionJob Summary:
This role is part of theLegal Audit & Billing Services (LABS) organization which is responsible for auditing outside counsel invoices and capturing spend information. In addition, the team validates outside counsel rates and appropriateness to ensure Liberty Mutual is billed properly.
You will supervise a team of approximately 10 employees that provide accounting and transactional payment support in a variety of claims systems for Liberty's claims organizations. These employees also verify information pertaining to these claims and follow special processing instructions to facilitate the execution of legal invoice payments. In this role you will work closely with Legal Services' vendors and Liberty's internal claims organization.
Typical starting salary for this role is $94,600-118,300. Compensation for this role will depend on the candidate's geographic location, overall experience, and skill level.
Responsibilities:
Supervises a number of related functions including invoice review, invoice payment and support.
Provides training and manages all aspects of performance; monitors operational metrics to identify coaching opportunities, develops staff and improves service and performance.
Ensures that the department/unit work is being completed in a timely and efficient manner through appropriate control, monitoring and review of workflow.
Develops new or improved department operating systems and procedures for management and participates in agile software development activities to review processes and provides feedback; makes recommendations to increase efficiency and implements recommendations as required.
Maintains technical proficiency in all processing systems; exercises approval authority in each system.
Performs all quality assurance tasks, including formal documentation of control procedures
Resolves problems relating to payment of legal invoices with policyholders, claims and law firms.
Conducts meetings to communicate new and existing company and department policies and procedures.
QualificationsBachelor's Degree or equivalent and a minimum of 2-5 years of relevant and progressively more responsible work experience is required.
Excellent oral and written communication skills.
Strong interpersonal and leadership skills in order to work with diverse groups of internal and external contacts.
Proven organizational and problem-solving skills and the ability to balance multiple tasks simultaneously.
Requires in-depth knowledge of department's operations, systems, and company/department policies and procedures.
About Us**This position may have in-office requirements depending on candidate location.**
At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.
Liberty Mutual has proudly been recognized as a "Great Place to Work" by Great Place to Work® US for the past several years. We were also selected as one of the "100 Best Places to Work in IT" on IDG's Insider Pro and Computerworld's 2020 list. For many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates as well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: https://jobs.libertymutualgroup.com/diversity-inclusion
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
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