Live Chat Specialist

Job Description:

Paccar is seeking a motivated and enthusiastic individual to join our team as a Live Chat Specialist in Denver, Colorado. This entry-level position is perfect for someone who is driven, resourceful, and looking to kickstart their career in customer service.

Responsibilities:- Respond to customer inquiries and provide assistance via live chat- Resolve customer complaints and issues in a timely manner- Collaborate with other team members to ensure customer satisfaction- Utilize strategic planning to improve customer experience- Maintain a high level of cooperation with team members and management- Stay up-to-date on product knowledge and company policies

Requirements:- Excellent written and verbal communication skills- Ability to multitask and work efficiently in a fast-paced environment- Strong problem-solving skills- Proficiency in using live chat software and other relevant tools- Willingness to learn and grow in the role- Bachelor's degree in a related field is preferred but not required- Previous customer service experience is a plus- Must be able to work full-time in Denver, Colorado.

Benefits:- Joining Bonus- Dental insurance- Parental leave- Opportunities for ongoing learning and development- Encouraging a culture of personal and professional growth

Equal Opportunity Statement:Paccar is an equal opportunity employer and does not discriminate based on race, gender, age, religion, sexual orientation, or any other protected characteristic. We value diversity and inclusion in the workplace and encourage individuals of all backgrounds to apply.

Deadline to apply: June 20, 2024. Apply now to join our dynamic team as a Live Chat Specialist at Paccar in Denver, Colorado!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.