Van Services is responsible for transporting members to specified distant points according to a set perimeter within 2.5 miles of the grounds. Duties involve the ability to operate the assigned vehicle in a safe, reliable, and professional manner while being courteous, patient, and helpful to all passengers.
Duties Skills and knowledge of how to operate in a demand-response environment and coordination with dispatch .
Responsibilities include: Abides by all safety and traffic regulations/laws as well as company policy/procedures; properly completes all required paperwork to include manifests, pre/post-inspection checks, accident reports, and other applicable forms/reports. Uses sound judgment in following dispatch instructions, being able to recognize, create, and follow logical sequences for pick- up and drop- off passengers in an efficient manner. Attends training classes with successful completion Answers passenger questions politely and accurately, to include questions about service area, and eligibility requirements; ensures passengers' ride is comfortable and safe; provides assistance to individuals as needed Knows and abides by all state driver requirements Keeps current on the operation of all service routes Safely operates vehicles to pick up and transport customers while adhering to van service perimeters and maintaining a pleasant and courteous manner Completes familiarization with system and safety features; geography and roadways of service area; traffic rules, regulations and laws, and transfer points. Receives and transmits two-way radio messages involving accidents, incidents, emergencies, criminal activities, or other authorized business utilizing judgment and discretion to ensure customer and individuals are safely dropped at vehicle or destination. Performs vehicle operations at varying hours mostly evening. Will work outside regular business hours as required by service demands; writes reports and completes forms as required, may prepare detailed written reports concerning accidents incidents, breakdowns and mechanical defects, as required at the end of their shift. Operating and utilizing department radios and tablets for work orders is required. Perform other related duties incidental to the work described herein or as asked by management. The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified .
Experience 2 YEARs EXPERIENCE OPERATING A MINI VAN OR LARGER AND VALID NC DRIVERS LICENSE, OPERATE A VAN AND/OR SHUTTLES TO TRANSPORT STUDENTS, EMPLOYEES, PATIENTS AND VISITORS.
