Company Description AIR Communities owns and operates best-in-class apartment communities in major markets across the country. Our communities are managed by team members who are passionate about providing world class customer service to our residents.
Job Description
You will work at Villages at Olde Town Apartments, our brand new 360-unit community, located in Raleigh, NC! Check it out here: https://www.oldetowneresidences.com/
The Location: Located just minutes away from Downtown and convenient to restaurants, shops and entertainment. The area offers easy access to premier medical, life sciences, technology, and renowned Tier One research institutions. Enjoy a quaint neighborhood and lush landscape-lined streets that come alive with the laughter of little ones learning to ride a bike alongside a friendly pickleball match at your private onsite court.
What We Offer
AIR offers attractive compensation packages that reward hard work and excellent customer service including:
Expected hourly rate of $18.00- $21.00 per hour. You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job.
Quarterly Customer Service Satisfaction Bonuses. Technicians who excel at consistently providing positive resident experiences can earn up to $1,500 per quarter.
50% Rent Discount available at any AIR Community! Option to live onsite with zero commute or at a nearby AIR Community.
Career Growth Opportunities. AIR prefers to promote our own teammates whenever possible and provides training and development programs to help prepare you for what's next.
Additional Benefits listed below.
How We Support You
Innovative technology helping you prioritize tasks and assist residents efficiently
Fully stocked and organized shops reducing the time it takes to resolve issues (tools may be available onsite, varies by community)
Supportive leadership and teammates
Ascend: AIR's newest maintenance development program customized to your individual career path to help you realize your potential and achieve your goals.
What You Will Do
Provide excellent service to residents and assistance to team members.
Follow AIR's process for completion of basic apartment turns to make the apartment ready for the next resident's perfect move-in experience
With general direction, complete resident requested repairs and routine maintenance (i.e. troubleshoot and repair/replace plumbing, basic electrical components, HVAC equipment, and appliances, etc.)
May provide functional/technical direction and training to other Maintenance Technicians and support the development of technical skills.
May assist with managing vendor quality and may perform move-in/move-out inspections.
Responsibilities vary based on team member skillset and community needs, mechanical systems, and season.
Qualifications
Who You Are
Detail-oriented problem solver that takes pride in fixing things right the first time
Dedicated to customer satisfaction in each interaction
Eager to use technology to assist as many residents as possible each day
Demonstrates a strong work ethic and thrives in a fast-paced environment
A reliable team player who contributes to their team's success
What You Have
At least 2 years of maintenance experience, preferably in some form of facilities or building environment
Proficient skills in at least two technical trades (plumbing, electrical, appliance repair, HVAC, carpentry, etc.)
Ability to work a flexible schedule including evenings, weekends, 7-day work weeks (depending on community needs and seasonality), and on-call shifts (at least one week a month).
A reliable mode of transportation to respond to emergency service requests while on-call after hours.
Comfort with physical activity as you must be able and willing to move heavy equipment and machinery.
Ability to read, write, and speak English.
Additional Information
Benefits
Paid time off including vacation, sick time, and 11 holidays.
Medical, dental, vision, and life insurance options, HSA/FSA plans, short and long-term disability paid by the company.
50% rent discount available at any AIR Community (a rental application is required, and certain exclusions apply).
401(k) plan with employer contribution.
Paid parental leave of up to 16 weeks.
Tuition assistance program and up to 100% reimbursement for job-related certifications and licenses.
15 hours of paid time annually for community service.
Commuter benefits and pet insurance.
Consumer discounts on various products and services.
Opportunities for ongoing professional development, leadership training, and career growth.
Application Deadline: The initial deadline for applications is Monday, November 4th. Applications submitted after this date may still be considered on a rolling basis until the position/program is filled. We encourage all interested candidates to apply as early as possible. If a final decision has not been made by the initial deadline, subsequent applications will be reviewed as they are received.
Candidates extended an offer will be required to undergo pre-employment screening that includes checking references, a four-panel drug screening that excludes marijuana testing, employment verification & criminal background check.
AIR values diversity and provides equal employment opportunities to all employees and applicants for employment. AIR prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.