Pay PhilosophyThe typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
DescriptionCome join the Business Agility organization within Global Risk Solutions as a Manager of Product Owners supporting the Distribution portfolio!
We are looking for a people-first leader to contribute to the Client & Partner Enablement (CAPE) portfolio. This leader will support both internally and externally facing applications and help us transform the digital experience for our commercial lines clients and partners, a critical part of creating best-in-class customer experiences. You will help define the vision, strategy, and roadmap on behalf of our products for both short and long term. You will ensure we invest in the right things, at the right time, and drive toward the expected results. You will coach and mentor your team and manage key stakeholder relationships across the business, technology, and Business Agility. You will align priorities, remove roadblocks and ensure appropriate resource allocation to the work.
Here are the high-level responsibilities of the role:
Directlymanage a small team of Product Ownersresponsible for all aspects of the customer journey / product lifecycle
Demonstrate a product mindset, driving toward solving problems that create value, focus on outcomes and impact, and empathize with users, balancing the needs, priorities, and constraints of the business
Manage the delivery of scope,partners with delivery teams to ensure clear user storiesand resolves open questions quickly and efficiently
Act as thevoice of the user
Lead the analysis of feasibility, cost implications, and weighs benefits and tradeoffsfor plans and potential programs
Setsambitious and clear strategies, develops comprehensive product visions and translates them into roadmaps
Ensure customer-driven designconsidering user pain points usability test results, while using market industry knowledge to deliver a well-positioned product
Responsible fordeveloping objectives and key resultsand thentracks key performance indictors (KPIs) to determine product health and drive data-driven decision-making
Communicates and aligns key stakeholdersand the teams around the vision
Manages the relationship with both the business and IT, working hand-in-hand to drive toward key goals
May also act as the Product Owner for a squad, as needed
QualificationsAdvanced knowledge of Agile development methodologies as typically acquired through a Bachelors` degree in relevant field (business, computer science, etcand a minimum of 7 years` experience in business, engineering, technology and/or consulting
Master`s degree preferred
High level of proven business expertise needed to set clear priorities for product and understand business value impacts
Technical proficiency required to participate in sprint planning and have an informed, independent voice
Strong influencing skills in order to be seen as the decision maker when interfacing with business, and willingness to dissent with both teams and business
Proven experience with Agile practices and expectations
Comfortable with making decisions with some level of uncertainty
Strong communication skills, both written and verbal
About Us**This position may have in-office requirements depending on candidate location.**
As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.
At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.
We are proud to support a diverse, equitable and inclusive workplace, where all 45,000 employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
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