Manager, Professional Services

WHAT IS BOX?
Box is the world's leading Content Cloud. We are trusted by more than 115K organizations around the world today, including nearly 70% of the Fortune 500 and leaders across deeply regulated industries (such as AstraZeneca, JLL, and Nationwide), to protect their data, fuel collaboration, and power critical workflows with secure, enterprise AI.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It's the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
Founded in 2005, Box is headquartered in Redwood City, CA, and we have offices across the United States, Europe, and Asia.
WHY BOX NEEDS YOU
Box Consulting is a fast growing team helping customers rapidly deploy, maximize value, and deeply integrate Box into their enterprises. Your proven ability to work creatively and analytically on complex, multi phase engagements with the most strategic of customers will help you build, manage, and scale your team in highly engaged environment.  Excellent communication, leadership, and management skills enable you to grow the team's professional development while staying highly engaged with customers - an opportunity for your team to learn the depth of your delivery expertise on the job.
Box is growing fast. Real fast. Every business in the world is looking to modernize the way they work. As the leader in cloud content management, Box is the only company that can help enterprises transform how people work together.  Your years of experience with project management and business process design, combined with expert knowledge of internal processes and related systems, empower you to be an influential leader within Box Consulting and more broadly across all of Box.
WHAT YOU'LL DO
As a Manager, you will be scaling a world-class team, working closely with our customers as a thought leader, shape & evolve consulting delivery offerings, and drive new business with your sales partners.  You will bring the energy and expertise to inspire our customers and influence Box Consulting's strategic direction.  You will lead teams of varying levels of experience, thrive in dynamic & cross-functional environments, and enjoy achieving results thru engaging directly with our customers.
WHO YOU ARE
You have solid people management experience, including hiring, onboarding as well as cultivating professional development opportunities as part of performance management functions
6+ years service delivery experience in technology
A firm understanding of how services and project delivery impacts financial performance with regard to individual utilization and revenue realization
Works autonomously with limited guidance - Strong sense of urgency for customer issues. Comfortable leading larger teams including cross-functional members
Work closely with sales teams and industry managing directors to effectively develop clear and successful GTM strategy
Accurately forecast and effectively manage resources against revenue, pipeline, and bookings targets
Apply leadership acumen and operational excellence to tracking, forecasting, and closing pipeline
Pipeline generation and qualification, employing varied techniques, demonstrating creative, resourceful and committed approach
Regularly interacts with and influences senior management, other functional areas such as Customer Success, Support, Sales and/or external parties
Focuses on maximizing customer delight and outcomes in all conversations across Box; consistent advocacy of customer experience cross functionally with all levels of leadership 
Assess business needs, document requirements, provide estimated effort and create contracts (SOWs, Change Orders, etc.)

PREFERRED SKILLS
2+ years of management experience
2+ years of consulting sales experience
Experienced working with SI and Reseller partners to co-sell services
Direct familiarity with a quota-carrying role, either in a management or individual contributor capacity
Background in SaaS, ECM technologies, AI or Software engineering

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 2 days per week, with a focus on Tuesdays and Thursdays. Your Recruiter will share more about how we work and company culture during the hiring process.
Head-over-heels about this role — but not sure you meet all the requirements? Apply anyway! Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Box, we take a big-picture approach to hiring that fosters authenticity, diversity, and inclusion. If you're passionate about this opportunity, chances are, you shine pretty bright.
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ??independence of people with disabilities and is committed to giving them the same ??opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form . Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance.  The Fair Chance Ordinance is provided here . 
Notice to applicants in San Francisco:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance.  The Fair Chance Ordinance is provided here . 
For details on how we protect your information when you apply, please see our Personnel Privacy Notice.If you are a California-resident, please read our California Applicant & Candidate Privacy Noticehere .
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information on benefits, check out ourhealthcare benefitsand additionalBox Benefits + Perks.
In accordance with OFCCP compliance, here is the Pay Transparency Provision . 

United States Pay Range
$140,500—$175,500 USD