Mobile Capture Technician

Mobile Capture Technician
Company:

Epic Games


Details of the offer

VIDEO PRODUCTION

What We Do

We create high-quality, best-in-class video content at Epic Games for our portfolio of products. From working with teams on creative kickoffs to putting the finishing touches on final exports, we're all about collaborating with teams to inspire and deliver videos of Epic quality.
What You'll Do

Epic Games is searching for someone who loves video games, has mobile device experience (Android/iOS), and a strong troubleshooting background. You'll work with multiple teams to support mobile and console video capture efforts across our entire Fortnite ecosystem! Your efforts will allow us to deliver best-in-class marketing videos at the highest quality possible to the masses. A strong understanding of mobile troubleshooting, including the knowledge of sideloading applications, is important as well as working with multiple people across multiple productions to ship amazing video content.
In this role, you will

Be required to support epic video productions across consoles and mobile devices which requires you to manage multiple mobile devices and manage console development kits
Troubleshoot issues with devices and builds while using a mix of manual and technical testing
Show project management skills, proficiency in time management, and flexibility to work on multiple projects at once
Support smoke testing sessions to find critical path bugs/blockers to defend against project delivery risk; responsible for prioritizing and creating JIRA tickets
Maintain and update Gameplay Capture Team technical documentation
Work with multiple teams across multiple time zones

What we're looking for

Proficient in technical operations with mobile devices, spanning from Android and iOS to Nintendo Switch platforms
Experience with filing tickets using platforms like JIRA or similar ticketing systems
Proficiency in documenting processes and solutions in databases such as Confluence, Wiki, or Knowledge Base systems
Highly organized and receptive to learning new skills and technologies
Possesses gameplay experience, with a focus on mobile gaming
Having experience in Unreal Engine is a plus
Collaborative team player with a proactive, self-starting approach to tasks and projects

EPIC JOB + EPIC BENEFITS = EPIC LIFE

Our intent is to cover all things that are medically necessary and improve the quality of life. We pay 100% of the premiums for both you and your dependents. Our coverage includes Medical, Dental, a Vision HRA, Long Term Disability, Life Insurance & a 401k with competitive match. We also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents. Throughout the year we celebrate our employees with events and company-wide paid breaks. We offer unlimited PTO and sick time and recognize individuals for 7 years of employment with a paid sabbatical.


Source: Greenhouse

Requirements

Mobile Capture Technician
Company:

Epic Games


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