Netops Noc | Onsite Az

Network Operations - NOC
Phoenix, AZ Responsibilities:
Prioritize, triage, and assign tickets that have been routed to the network operations team for resolution.
Monitors the network for unauthorized activities, maintains network security.
Act as a primary interface with equipment vendors for resolving problems.
Recognizes and identifies potential areas where existing policies and procedures require modification.
Assists in development of new policies and procedures as necessary.
Participates in procurement of RMA network equipment.
Prepares and maintains technical documentation to guide network users and to assist with the ongoing operation, maintenance, and development of the network
Knowledge of secure network switching/routing and layer 1 cabling.
Knowledge of research methods and techniques for networking solutions.
Education Preferred:
Associates Degree in Computer Science, Information Technology, or a closely related field
Experience utilizing network management tools such as Solar Winds and Service Now.
Preferred Certifications:
CCNA