Associate, North America Payroll Operations
Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment, and wealth management services. The Firm's employees serve clients worldwide, including corporations, governments, and individuals from more than 1,200 offices in 43 countries.
We are searching for an Associate that will support the day-to-day operations our North American Payroll team. The ideal candidate will a minimum of 1 to 2 years of full-time, hands-on payroll operational experience supporting US and Canadian workforce. The role will serve as a steward to deliver on our 3 Pillars of Success: 1). Timely and accurate payroll processing; 2). Foster and extend our service-first approach; 3). Promote and advocate continual progression of our capabilities. The candidate must leverage their exceptional organizational skills to manage their assignments to ensure timely payroll processing and be sincerely passionate about Customer Service. This role will play an integral part to resolve issues and delivery payroll services to the nearly 50,000 colleagues across North America.
What you'll do in the role:
- Supports with processing activities for Morgan Stanley's semi-monthly (i.e., on-cycle) and monthly Commissions payroll cycles
- With guidance, completes payroll transactions; prepares reconciliation and auditing reports for review and approval by the VP of Operations or Team Lead
- Will support Morgan Stanley's Payroll Incident Management area to ensure requests and inquiries are fulfilled and responses are completed timely to requestors which may include cross-functional partners.
- Support auditing of preview payroll registers and fulfill assigned duties and activities including, but not limited to corrections/adjustments of identified variances.
- Be hands-on by supporting the team with preparing necessary documentation and pay data templates for payroll transactions such as, but not limited to: employee withholding, check/payment adjustments, tax withholding and garnishments
- Performs other related activities and/or issues assigned.
How You'll be SUCCESSFUL
With your analytical thinking abilities and personal knowledgebase of payroll operations, you will have the opportunity to create, empower and enrich an essential part of Morgan Stanley's business. You will have the opportunity to showcase your responsibilities which may span across both functional and technical areas; involve various internal and external stakeholders with a focus and drive to support and deliver on the complex payroll needs for our customers.
What you'll bring to the role:
- Skills using Excel functions to analyze data (e.g., lookup, pivots).
- Fundamental knowledge of wage and hour laws and taxability of wages - especially for California-based employees (EDD).
- Previous experience supporting Canadian payroll concepts such as, but not limited to: ROE, RRSP, and provincial tax filing (e.g., Quebec).
- Exemplary customer service skills with a genuine desire to provide exceptional customer service to our business partners and most importantly, our employees.
- Min. of 1 year working within a payroll operations team as an individual contributor to the overall processing lifecycle.
- Self-driven with exceptional time management skills and the ability to work collaboratively within a team.
How You'll Standout
- Previous experience with business process design principles and terminology; contributed to drafting supporting documentation such as operating/desktop procedures.
- Basic understanding of the payroll technology ecosystem (e.g., HRMS, Benefits, Finance, Comp)
- Have worked with Workday HCM and/or ADP Globalview.
- Bachelor's degree; advanced degree in lieu of experience
- CPP or FPC designation is ideal!
Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.
It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).