EOE Statement
We are an equal employment opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Description POSITION SUMMARY
The office manager is responable for overseeing the daily operations of the Harlow's School Bus Service office.
Office Managers will serve as location dispatch, have daily communication with driver, and work closely with the location Transportation Manager.
Duties and Responsibilities: Understand and control cost structure to ensure a high level of profitability.
Set measurable goals for all aspects of running a successful operation. Drive accountability for improvement and positive change based upon business objectives and desire to grow the accounts. Ensure an entrepreneurial spirit and high work ethic that emulates throughout the organization.
Ability to demand more than the status quo. Develop a balanced approach that promotes asset utilization, safety, service and driver success.
Mentor others within the organization to promote and pursue a deeper level of transportation excellence. Responsible for implementing new methods of managing drivers, providing customer service, and recruiting drivers at the local level. Answers the phone for transportation, takes messages and serves as first line of contact for parents, general public, vendors and city/state/county officials and others. Responsible for assisting the operation with customer service.
This includes answering customer inquiries, answering incoming calls, working with customers at our location and ensuring that all customers are treated based on the Company's acceptable guidelines. Assist with tracking and processing billing/payroll. Monitor and communicate effectively through two-way radios and telephones. Maintain bus routes and student data in routing program; monitor, update and ensure the accuracy of all system data. Respond to parent and student transportation questions. Responsible for leading drivers to be a safe and legal. Development of drivers to meet business goals and promote profitable growth.
Facilitate actions to improve driver performance and improve safety results. Execute recruiting strategy to support the service and growth of new and existing accounts. Establish solid business relationships and maintains open, accurate and timely two-way communications with drivers and internal associates. Responsible for ensuring all drivers have qualifications and are current with all regulatory requirements. Encourages professional driver appearance and behavior. Ensure all preventive maintenance is performed (meet or exceed State and Harlow's requirements). Responsible to ensure Driver Associates comply with HR requirements (EEOC, Affirmative Action and other employment rules and regulations). Responsible for DOT and OSHA compliance for all location(s) within area of operational responsibility. Ensure that all Driver Qualifications on location are meeting FMCSA regulations. Performs other task as assigned by leadership.
Position Requirements POSITION QUALIFICATIONS High School Diploma or GED Customer service experience Ability to obtain and maintain Class B CDL with S and P endorsements Ability or obtain and maintain DOT Phyisical Full-Time/Part-Time
Full-Time
Bonuses / Incentives Rate of Pay
$23.50 - 25.50
Division
Harlow's School Bus Service MT Inc.
Exempt/Non-Exempt
Exempt
Location
McCall
This position is currently accepting applications.