Online Live Chat Assistant

Job Description:

We are currently seeking an Online Live Chat Assistant to join our team at Marathon Petroleum in San Francisco, California. As an entry-level position, this part-time role is perfect for individuals looking to gain experience in a fast-paced and dynamic environment.

Responsibilities:- Provide exceptional customer service through online live chat support- Assist customers with inquiries, troubleshooting, and technical issues in a timely manner- Communicate effectively and professionally with customers to resolve their concerns- Collaborate with team members to improve processes and enhance customer experience- Maintain accurate records of customer interactions and feedback

Requirements:- Minimum of 1 year of relevant experience- Independent and hardworking personality traits- Strong leadership and persuasion skills- Excellent communication and interpersonal skills- Ability to multitask and work efficiently under pressure- Proficiency in using online chat platforms and customer service tools

Benefits:- Profit-sharing opportunities- Paid sick leave- Travel and spending expenses covered- A supportive working environment where technology is leveraged for innovation and efficiency

Equal Opportunity Statement:Marathon Petroleum is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds and do not discriminate based on race, gender, religion, sexual orientation, or disability.

Deadline to Apply: May 1, 2024

If you are looking for a rewarding opportunity to develop your skills and make a positive impact on customer service, apply now to join our team as an Online Live Chat Assistant at Marathon Petroleum in San Francisco, California.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.