Online Live Chat Representative

Job Description:

Hanesbrands is seeking a part-time Online Live Chat Representative to join our team in Phoenix, Arizona. As an Associate Level representative, you will be responsible for providing exceptional customer service through our online live chat platform.

Responsibilities:- Respond to customer inquiries promptly and effectively through live chat- Troubleshoot customer issues and provide solutions in a timely manner- Use analytical skills to assess customer needs and recommend appropriate products or services- Collaborate with team members to ensure a seamless customer experience- Maintain a positive and professional attitude at all times- Meet or exceed performance goals set by management- Stay up-to-date on product knowledge and company policies

Requirements:- 3 years of experience in customer service or a related field- Resilient and adaptable personality traits- Strong analytical skills and ability to cooperate with team members- Excellent written communication skills- Ability to multitask and prioritize workload effectively- Proficiency in using online chat platforms and CRM systems

Benefits:- Visa sponsorship for eligible candidates- Joining bonus for successful candidates- Company-provided equipment for remote work- Opportunity to work in a dynamic environment that values teamwork, innovation, and shared success

Equal Opportunity Statement:Hanesbrands provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Hanesbrands complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Hanesbrands expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.