Job Description and Duties Why Join DHCS? The Department of Health Care Services (DHCS) is the backbone of California's health care safety net. Our success is made possible by the hard work of more than 4,800 DHCS team members and through collaboration with the federal government and other state agencies, counties, and partners for the care of low-income families, children, pregnant women, older adults, and persons with disabilities. This is an exciting opportunity to join our diverse team in the following role. If you are interested in joining our team, apply today!
About this Role:
Division Operational Support Analyst Wanted! Within the Integrated Systems of Care Division, our Operational Support Unit is searching for an individual skilled in process improvement focuses and enhancing business processes to increase the efficiency and quality of our division. Skills in analyzing and demonstrating a proactive approach to problem-solving and the ability to contribute to our division's growth. The work performed is essential for the Californians we service, so join us to make a difference.
Results from the AGPA examination EX-1764currently in progress will be utilized for filling this position.
This position may be subject to the Department's Conflict of Interest Code and may require annual filing of a Statement of Economic Interests (Form 700). Have questions and/or need assistance? Contact , we are here to help walk you through the state hiring process!
You will find additional information about the job in the .
Working Conditions Please see the Telework Information section below for telework details.
Special Requirements Simple Application Steps
If you are interested in this position, complete the following simple steps:
Review the education and experience minimum qualifications (MQ's) of the classification(s). See the Minimum Requirements section of this posting. Complete the state application by clicking "Apply Now" above. See below for detailed application instructions. Submit your application package with all required documents - see the "Required Application Package Documents" section of this posting. Once you have applied, take the AGPA examination(s). Assoicate Governmental Program Analyst exam bulletin: Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Expertise and knowledge of Project Management principles and techniques Ability to provide high quality customer service Experience with Microsoft Excel spreadsheets Process Improvement experience using LEAN methodology Public Records Act knowledge Performing legislative bill analys es Involvement in Budget Change Concepts and Budget Change Proposals Participation in Policy Changes Facilitating meetings with internal and external stakeholders Benefits DHCS is dedicated to creating an innovative workplace for its team members that is inclusive, diverse, and interactive! Here are a few of the ways we stay engaged with our team:
• Continuous and ongoing training
• Diversity, Equity, and Inclusion program activities
• Employee Assistance Program (EAP) Additionally, as a team member of the State of California, you may be eligible for many benefits, such as:
• Medical, including health, dental, and vision insurance.
• Paid Holidays and vacation/leave
• Defined retirement program
• Savings Plus Program (401(k), 457)
• Medical/Dependent Care Reimbursement Accounts Full benefits information can be found on CalHR's California State Civil Service Employee Benefits Summary
DHCS ******** Strategic Plan provides more information about our commitment to serving Californians and organizational excellence.
We need your help! Please let us know how you heard about our position by taking this brief optional survey: SurveyMonkey Link . This survey is not required to be considered for this position. Telework Information This position may be eligible for telework up to three days per week and is required to report in-person and site-based a minimum of two days per week. The amount of telework is at the discretion of the Department and is subject to change consistent with DHCS' Telework Program and Government Code sections 14200 – 14203. Telework is available to California residents, and proof of residency may be required.
Business travel may be required, and reimbursement considers an employee's designated office and residence subject to regulations and bargaining unit contract provisions. All commute expenses to the reporting location will be the responsibility of the selected candidate.
The DHCS office location for this position is: 1515 K Street, Sacramento, CA 95814.
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Statement of Qualifications - A Statement of Qualifications is REQUIRED and must be submitted with your Employment Application (STD. 678). Applications received without an appropriate Statement of Qualifications based on the instructions below will be rejected for being incomplete and will not be considered. Resumes, cover letters, and other documents will not be considered as a response to the Statement of Qualifications.
Instructions: Respond to the following question limiting to one page, font Arial, font size12, and one-inch margins. Please describe in detail your experience, educational background, and qualifications related to this position as outlined in the duty statement.
