Resource Property Management has an opening for a full-time on-site administrative assistant in the Clearwater, FL area.
Prefer property management or other related administrative experience. Candidates must possess excellent verbal & written communication skills, as well as the ability to multi-task.
Minimum Qualifications: Education: High school diploma (HS) or general education degree (GED).
Experience: Prefer property management or other related administrative experience. High level of proficiency in answering a multi line telephone system and Microsoft Office with aptitude to learn other programs.
Core Values • Adhere to the core values of Resource Property Management: Honesty, integrity, respect, and courtesy are the cornerstones by which our company functions. We value all clients and strive to provide professional and efficient management services.
Core Duties, Responsibilities and Essential Functions • Provide excellent customer service to board members, owners/residents courteously, timely and efficiently. • Return all calls and emails within 24 hours. • Resolve problems within the bounds of your authority to ensure customer satisfaction or function as "gatekeeper" and route call to appropriate party at RPM. • Report emergencies to Association Manager or RPM Executive Team Member immediately. . • Utilize One Source for management of the community. • Scan/email all invoices (in black & white) to the A/P department on/by 1st day of the check run. • Assist Manager with timely preparation of board and meeting packets. • Mail, email or upload monthly financial reports to the board within 24 hours of receipt. • Process sales and lease applications, etc. • Process Associations mail-outs. • Contact vendors as needed to make necessary repairs as per manager's direction. • Inspect property, if necessary, in the absence of Manger or maintenance staff. • Keep manager informed of all issues. • Post meeting notices. • Special projects or other duties that may arise from time to time.
Working conditions and Physical requirements • Must be able to work under pressure, meet deadlines, while providing exemplary customer service. • Ability to perform the essential job functions safely and successfully with RPM's internal procedures and policies as well as all related employee handbooks and training/safety manuals. • Maintain regular, punctual attendance consistent with RPM policies & practices. • Lift and carry up to 20 pounds • Must be able to talk, listen, and speak clearly on telephone.
Resource Property Management is a locally owned and operated community association management firm and a Tampa Bay Times Top Workplace! Pre-employment criminal background check & drug test required. DFWP/EOE. Please submit your resume for immediate consideration.