Patient Service Specialist

Job summary
When patients enter our center in Englewood, we want them to have an exceptional experience – starting at the front desk.That's where you come in.As a patient service specialist, you'll manage both the patient side and business side of our center.
Job seniority: entry level
Responsibilities
• Greet new and existing patients as they arrive, register new patients and provide information about what to expect during their visit• Schedule patient appointments in person or over the phone• Regular communication with parties including, but not limited to: attorney offices, insurance companies, translation companies, market operational leaders and business development team• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications• Provide patients with pertinent information about their next appointment as they check out• Respond to requests for information from patients, providers, and coworkers
Requirements
• High School Diploma or GED required• Ability to walk, stand, bend, and reach consistently throughout a work day/shift• Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift• Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics• Ability to carry office supplies up to 10lbs• Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction• Ability to speak and hear sufficiently to understand and give directions