Primary School Certifying Official - Education Benefits Advisor (Student Services Professional Iii)

Position SummaryUnder general supervision of the Military and Veterans Program (MVP) Director, the Primary School Certifying Official – Education Benefits Advisor (PSCO-EBA) serves as the MVP main point of contact for the DoD's Memorandum of Understanding (MOU) enabling the university to support active military service members to use Tuition Assistance (TA) funding. This includes but is not limited to: program application submission, program compliance with DoD regulations, coordination with internal and external agencies for tuition coverage, preparing annual VA application to the State Approving Agency (SAA) to be authorized to certify VA education benefits. Responsible for knowledge and implementation of current policies, regulations, and procedures administered by the VA, DoD, and the CSU System. Duties and responsibilities encompass complex federal and state education benefit related outreach activities, comprehensive communication, advice, and guidance to a highly visible student population, service members, military family members, and veterans. The person serving in this position will use sound judgment and professionalism in recognizing, seeking, coordinating, establishing, and maintaining communication networks across organizational lines with appropriate institutions and representatives in order to educate, communicate, advise, and guide constituencies about military related education benefits and opportunities available to students, means of access, available resources and support structures all the while staying within the guidelines of compliance and regulatory requirements. In addition, this position will be responsible for knowledge and implementation of current policies, regulations, and procedures administered by the VA, DoD, and the CSU System. The incumbent is also responsible for maintaining compliance outlined within the DoD MOU regarding how information is disseminated to students informing students of changes in VA and DoD policies and regulations by way of; printed material, email, website updates, and social media platforms. This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.The individual hired into this role will work on campus at SDSU in San Diego.Department SummarySDSU MVP is the California State University (CSU) system's flagship veteran's resource center and the first veteran's center in the system. The Military and Veterans Program (MVP) is a component within Student Affairs and Campus Diversity which directs, manages and provides services for all aspects of the veteran, active duty, reserve and dependent programs for San Diego State University undergraduate and graduate students. The MVP manages all veteran and military-connected support services and events for the campus and serves as the primary source of Department of Veterans Affairs (VA), Department of Defense (DoD), California Department of Veterans Affairs (CalVet), and other agencies.Division of Student Affairs and Campus DiversityThe Division works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures, while facilitating an integrated vision and shared responsibility for prioritizing and advancing institutional goals. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through:Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world;Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff and alumni of all backgrounds;Enhancing the career and educational pathways of a diverse student body, the faculty and staff, including enhancing the learning environment and expanding learning opportunities for all students inside and outside the classroom, and expanding and connecting opportunities for students to participate in transformational experiences;Developing leaders who believe in and lead others toward supporting civility, mutual respect and diversity in our society and workplaces; andCultivating relationships with the local community that advance the well-being of diverse individuals and communities.Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically:"The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community's diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic, and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society."For more information regarding the Joan and Art Barron Veterans Center, click here .Education and ExperienceEquivalent to graduation from a four-year college or university in a related field; including or supplemented by upper division or graduate course work in counseling techniques, interviewing and conflict resolution where such are job related. Possession of the required knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required.A master's degree in counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.Key QualificationsKnowledge of VA data systems (i.e. "Enrollment Manager", "Tungsten Network"). Thorough Knowledge, experience, and ability to actively plan and manage for compliance surveys/ audits conducted by state or federal compliance and regulatory offices.Excellent presentation skills and experience presenting to diverse audiences of varying size.Experience with and/or knowledge of VA education benefits and/or other benefit programs.Experience working with the military/veteran population.Ability to rapidly gather information and resources to answer questions from prospective students, current students, and/or family members regarding financial aid, housing, majors, student life, and other campus-related concerns.Ability to assess and interpret the effectiveness of policy and procedures and develop meaningful and useful recommendations for improvements.Demonstrated time and management skills, ability to work independently, and a proven team member to successfully accomplish multiple tasks and/or projects. Compensation and BenefitsStarting salary upon appointment is not expected to exceed $5,276per month.Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources.San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here .CSU Classification Salary Range: $5,276 - $7,517 per month. Diversity and Community at SDSUAt SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here .Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU's Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another.Supplemental InformationInitial review of the required application materials, including cover letters and resumes, will begin on May 7, 2024. To receive full consideration, apply by May 6, 2024. The position will remain open until filled.The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.SDSU is a smoke-free campus. For more information, please click here .SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Eurick Hilario at ******.