Product Manager, Cloudflare Network Interconnect

Hybrid or Remote
About Us At Cloudflare, we are on a mission to help build a better Internet.
Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.
Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code.
Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request.
As a result, they see significant improvement in performance and a decrease in spam and other attacks.
Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company.
We realize people do not fit into neat boxes.
We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that.
We cannot complete our mission without building a diverse and inclusive team.
We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare.
Come join us!
Available Locations: Hybrid - San Francisco, Seattle, Austin, Washington D.C., New York, Champaign
About The RoleWe are hiring a Product Manager for Cloudflare Network Interconnect (CNI).
CNI enables enterprises to directly connect their on-prem and cloud infrastructure to Cloudflare, providing dedicated, reliable, high-capacity connectivity to our suite of networking and security services.
CNI is a key part of Cloudflare's full stack of networking-as-a-service products, which allow customers to build and operate secure, reliable, and fast networks without purchasing traditional network hardware.
Cloudflare's network underpins mission-critical infrastructure, always-on applications, small businesses, and everything in between.
Our customers rely on the performance, security, reliability, and visibility provided by our network to power their business.
As Product Manager for Cloudflare Network Interconnect, your job will be to:
Build innovative solutions to customers' networking problems that leverage the unique strengths of Cloudflare: a massive, highly interconnected network spanning the world, intelligence distilled from an unparalleled vantage point on the Internet, and a high-velocity engineering organization that ships early and often.Think through how to make a great, easy-to-use product that customers love, and drive the full product life cycle from core user needs discovery through to pricing and packaging.
Ship continuous software and process improvements to support your products' sustained growth.What You'll DoAs a member of the growing team of product managers your responsibilities include:
Own the product vision for your area.
Ensure that it aligns with the overall product and company vision.Represent the customer.
Be the champion and voice of customers.
Build intimate, personal customer relationships.
Bring the customer's voice into the creation process.Manage the roadmap.
Make tough tactical prioritization decisions while helping the company think long-term.
Build trust with stakeholders by maintaining an understandable, accurate roadmap.Author use cases and prioritize requirements.
Translate market observations and customer feedback into a prioritized product backlog.
Author use cases based on specific real-world product applications and extrapolate detailed product requirements for the scenarios.Collaborate across teams.
We win or lose as a team.
Product managers play a critical role in creating alignment between engineering teams and other stakeholders.
A collaborative attitude is essential to the job.Measure success.
Own the measures used to define success for your product.
Success measures must be defined at the inception of a product and tracked throughout its lifecycle.
Make measures visible to all stakeholders and interpret them into actionable conclusions and new hypotheses.Develop new opportunities.
With your finger on the pulse of the market, the customers and the engineering teams, you are uniquely positioned to bring new products to market that solve real customer problems.Examples Of Desirable Skills, Knowledge And ExperienceYou are entrepreneurial-minded and thrive in a fast-paced and goal-driven environment.
You have outstanding communication and collaboration skills and are able to work with a diverse group, get consensus, and drive the product forward.
You are execution focused and emphasize getting things done while paying attention to important details.
You have several years of experience working with enterprise, SaaS, or security technologies.
You have a passion for building SaaS products and want to solve the problems of performance, security, and reliability of the Internet.
Minimum 4 years of product management or equivalent experience (for this role, equivalent experience includes network and/or datacenter engineering or operations) with demonstrated ability to discover opportunities, and then define and deliver products.Strong technical abilities.
You are intimately familiar with modern software development practices and network/data center engineering.
You've preferably been working full time on a software delivery or network operations team.Exceptional communication, presentation, organizational, and analytical skills.Demonstrated ability to lead, drive consensus, and deliver in a matrix organization with multiple stakeholders.Must be able to define and manage complex process and/or product issues of a broad scope using independent judgment.Experience balancing execution, agility, and culture at a fast growing business.Deep customer and stakeholder empathy.
You must be not only the voice of the customer, but at various times the voice of marketing, finance, engineering, support and ops.
You must be able to channel many points of view.Experience working with data analysis at scale.
An understanding of how to make big data small.Bonus PointsExperience in building or operating large-scale IP networks.
Specific expertise in BGP and DNS a plus.Theoretical and practical knowledge of how the Internet works at layers 1 through 7.Capacity planning, cost modeling, and operations research experience.Scripting/programming experience (Python, Go, etc.)
and familiarity with data analysis tools (eg SQL, pandas).Hands-on experience with tools used for interacting with, debugging, and testing networks and applications (e.g.
curl, dig, mtr, iperf, Wireshark, etc.
)Ability to validate early ideas through quantitative and qualitative methods (A/B and multivariate testing, user testing, etc).Scripting/programming experience.A solid understanding of RESTful API design & documentation.CompensationCompensation may be adjusted depending on work location.
For Colorado-based hires: Estimated annual salary of $140,000 - $172,000For New York City, Washington, and California (excluding Bay Area) based hires: Estimated annual salary of $158,000 - $193,000For Bay Area-based hires: Estimated annual salary of $166,000 - $202,000Equity This role is eligible to participate in Cloudflare's equity plan.
Cloudflare offers a complete package of benefits and programs to support you and your family.
Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!
The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits Medical/Rx InsuranceVision InsuranceFlexible Spending AccountsCommuter Spending AccountsFertility & Family Forming BenefitsOn-demand mental health support and Employee Assistance ProgramGlobal Travel Medical InsuranceShort and Long Term Disability Insurance401(k) Retirement Savings PlanEmployee Stock Participation PlanTime Off Flexible paid time off covering vacation and sick leaveLeave programs, including parental, pregnancy health, medical, and bereavement leaveWhat Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company.
We're a highly ambitious, large-scale technology company with a soul.
Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost.
Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.
1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver.
This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released.
Here's the deal - we don't store client IP addresses never, ever.
We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you'd like to be a part of?
We'd love to hear from you!
This position may require access to information protected under U.S. export control laws, including the U.S.
Export Administration Regulations.
Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer.
We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.
All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities.
Please tell us if you require a reasonable accommodation to apply for a job.
Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
If you require a reasonable accommodation to apply for a job, please contact us via e-mail at ****** or via mail at 101 Townsend St. San Francisco, CA 94107.

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