Position Summary:
Necco has an opportunity for a career as Foster Care Program Director. This role will add the most value by using the company Scorecard to drive the profit and growth of the respective program. Through a strong business acumen, sound leadership and effective cascading of strategic initiatives, the Program Director will increase employee productivity and program capacity.
You should be accurately described as:
A happy warrior who thrives on leading from the front with strategic thinking. A solid communicator in search of decisions that deliver real results. A problem-solver, financial steward, and one who excels at collaboration. Ridiculously passionate about the company's success, growth, and program quality.
The candidate selected will be responsible for the following:
Drive Program Profit and Growth
Provides supervision, oversight and support for the program and staff
Responsible for the financial stability and increasing capacity of the program
Assists in the fiscal year projections, develops budgets and monitors the fiscal soundness of the services
Assists with the development of business and marketing plans
Works toward effective and efficient internal processes
Monitor quality and completion of all administrative and clinical paperwork
Provides oversight of authorizations of the program and maintains consistent contact with review entities
Ensures that referrals are disseminated to personnel as appropriate and that timely responses are given to referral agencies
Responsible for weekly and monthly reports which include but are not limited to monthly operations reports, supervision reports, billing information, census information, outcomes and general client demographics
Provides oversight of timely completion of all state and/or local reports.
Provides oversight of all client records by working with clinical team leaders
Ensures all new hire paperwork and existing employee paperwork is completed in its entirety and employee files are up to date and accurate
Oversees the communication and implementation of the Necco policies and procedures
Be a data driven champion by promoting and designing initiatives within the program to improve individuals, teams, and company Balanced Scorecard Results.
Oversee the placement and home assignment process as it applies to new staff
Quality Performance and Risk Management
Ensures that all client contacts are completed as well as related paperwork within the allotted time frames
Attends and actively participates in mandatory meetings as scheduled
Ensures client rights as is relevant to job duties
Ensures all staff under direct/indirect supervision has received orientation and job-related training
Ensures staff training opportunities for continuous development
Works with state level leadership and/or performance team regarding the record review process
Understands and maintains compliance with all regulatory agencies, licensing, and accreditation standards
Reports to proper authority any non-compliance with agency policies, state and regulatory rules and/ or any suspicions of abuse or neglect
Reports suspected fraud as required by the False Claims Act and as outlined in internal policy and procedures
Maintains confidentiality and other responsibilities listed in governmental laws and regulations as well as company policies and procedures
Reports any critical incidents, allegations, and/or concerns to state director or designee and team
Leadership and Staff Development
Completes individual performance scorecards and provides clear expectations to those he or she supervises
Assignment of mentors to those he or she supervises
Implement, live by, and hold others accountable to Necco Corporate Culture
Empowers supervisees to fail forward
Collaborates with Treatment Director and Clinical Team Leaders to ensure quality clinical services and transparency of critical incidents between programs.
Collaborates with Foster Care Program Director providing customer service and ensure internal referral process is maintained
Corporate Citizen
Practice Ruthless Pragmatism
Engage in peer-to-peer feedback
Know and Live the Necco Corporate Culture Principles
Embody the 3 essential virtues of Humble, Hungry and Smart
Drive your Individual Performance Scorecard
Adhere to and contribute to the Necco meeting structure
Accept additional tasks from self-directed team, as appropriate
Attend and participate in self-directed team meeting and activities
Position Qualifications
Master's Degree preferred in a Human Services field with a minimum of two years of experience (Kentucky, West Virginia, Ohio)
Master's Degree required or complete waiver process (Georgia)
Master's degree with one year of paid experience or DCS approval through waiver (Indiana)
Two years of experience in a supervisory or program management role
Required basic understanding of Medicaid documentation requirements
Required experience working with high-risk children in a child placing and adoption organization
Valid driver's license and 100/300/100 required auto insurance coverage
Excellent Computer Skills along with the ability to learn new skills and/or programs
Excellent Written, Oral Communication, and Organizational Skills
Successful completion of all required criminal background checks
Travel/Training Willingness
At Necco, we value diversity and are committed to creating an inclusive and equitable work environment. We embrace individuals of diverse backgrounds, experiences, and perspectives. We believe that a diverse team fosters innovation and creativity, and we actively seek candidates from all races, ethnicities, religions, genders, sexual orientations, abilities, and ages to join our organization. We are dedicated to providing equal opportunities for employment and advancement to all qualified individuals, and we encourage applicants of all backgrounds to apply.
Education
Required
Bachelors or better in Human Services
Preferred
Masters or better
Licenses & Certifications
Required
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