This program requires US Citizenship
The Project Manager supports the PMO Client Delivery team and is responsible for the planning, resourcing, execution, monitoring, control, and successful completion of PMO projects. This role entails managing multiple projects and maintaining client relationships.
Key activities aimed at ensuring superior customer satisfaction and profitability include:
• Coordinating with all the departments to allocate necessary project team resources.
• Coordinating development requirements and administration of project deliverables.
• Developing, maintaining, and adhering to project schedules.
• Scheduling and facilitating internal stakeholder and external client meetings.
• Monitoring and managing the overall financial health of a project.
• Creating associated minutes and documenting all decisions, action items, risks, etc. Responsibilities:
• Project Planning and Scheduling: Create and maintain project plans, defining objectives, tasks, timelines, and resource requirements. Collaborate with multiple teams to develop realistic schedules.
• Communication and Coordination: Facilitate communication between team members and stakeholders. Act as a central point of contact for project-related inquiries.
• Documentation and Reporting: Maintain project documentation, including meeting minutes and status reports. Prepare and distribute regular project status reports.
• Risk and Issue Management: Identify and document project risks and issues. Collaborate with the team to develop risk mitigation strategies.
• Stakeholder Engagement: Engage with stakeholders to gather requirements and feedback. Provide updates on project progress and issues.
• Quality Control: Monitor project deliverables to ensure quality standards. Coordinate reviews, quality assurance processes and conduct preliminary testing before the project is handed off for customer UAT.
• Training and Support: Develop training materials and provide customer training on assessment platforms.
• Continuous Improvement: Look up opportunities within the program. Process improvement, Automation - Support achieving project goals within scope, schedule, and budget. • Monitor Project Financials: Assist with budget adherence and profit targets. Work with leadership and accounting to create budgets and track financial health. Manage P&L of the clients, client delivery and costs, and ensure a thorough understanding of contract terms and margins.
• Help Desk Guidance: Work closely with the Help Desk team to support customer issue resolution.
• Interface Management: Interface with internal teams, customer organizations, and contractors to deliver quality services.
• System Documentation: Create and maintain system documentation, including requirements, design, risk management, and issue resolutions. Any modifications to contracts and documentation.
What We Are Looking For: .
• Minimum of 7 years of experience as a Project Manager for the delivery of SaaS products, services, and related professional services consulting
• BS in Business, Information Systems, or related field required, MS preferred.
• Excellent communication and organizational skills, high proficiency in communicating with executive-level clients and stakeholders.
• Experience managing government and commercial contract delivery including firm-fixed price, Time and Material, Cost Plus
• PMP certification preferred.
• Experience delivering products and services related to HR Hiring processes and Talent Management is a plus (e.g. automated assessment platforms, products and related services) • Ability to obtain and maintain a government security clearance
Position Details:
The above salary range represents the range expected for the position; however, final salary offers are based on a number of factors such as the position's responsibilities; the candidate's experience, education, and skills; location; travel required; and current market conditions.
Benefits (Regular, Full Time Employees):
Medical, Dental, and Vision offerings Weekly Direct Deposit Paid Holidays and Personal Time Off 401(k) with match Voluntary Life and AD&D, Short / Long Term Disability, plus other voluntary coverages Pre-Paid Legal and Employee Assistance Programs Northwest Federal Credit Union Membership BB&T @ Work Program ABBTECH is an EOE/Minorities/Women/Disabled Individuals/Veterans