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QUALITY ASSOCIATE Position Summary: Assist Quality Manager and Quality Coordinator by performing a variety of tasks which include, but are not limited to, clerical support functions of a confidential nature, assisting with Corrective Action Requests (CAR) and Continuous Improvements (CI) functions, maintaining quality job files. Typically generates reports using computer skills and distributes those reports to various users in the organization or among customers and suppliers.
Essential Functions Assist the Quality Coordinator with all related Corrective Action Requests (CAR), Continuous Improvements (CI) functions, CAR/Management Review Metrics, Hold Tag Database and Customer Scorecards. Prepare Data Package submittals and all related functions pertaining to customer PO requirements and shipping of customer product. Provide support during customer source inspection/audits and assist during surveillance and re-certification AS9100 audits. Actively participate in yearly internal quality audits. Maintain stock of office supplies, hold tags, controlled tags. Schedule required service for copier/scanner as needed. Maintain serialization records as required per procedure. Monitor and maintain shelf-life items as required per procedure. Complies with established policy, safety standards, and quality procedures to ensure internal and external customer satisfaction. Assist with coaching and training of Quality staff as required. Performs additional projects and duties as assigned. Minimum Requirements Training and Experience:
High school degree or equivalent. Associates degree or equivalent from two-year college or technical school Three to five years related experience and/or training; or equivalent combination of education and experience. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Attention to detail. Knowledge and understanding of Quality Management Systems and auditing techniques. Experience implementing Continuous Improvement and Problem-Solving Methodologies. Multi-tasking and project management. Effective use of problem solving and decision-making skills. Good communication skills, both written and verbal. Excellent computer skills, e.g., Microsoft Office Suite, Word, Excel, PowerPoint, etc. Ability to create charts and graphs from raw data, not just data entry. Physical Demands: The employee is required to:
stand, walk, push, pull, reach overhead and bend to the floor exert at a minimum 30 pounds of force occasionally lift up to 30 pounds occasionally Working Conditions: Normal office environment and industrial worksite including but not limited to noise from operating machines, moving equipment or moving machine parts, objects that may have sharp edges or burrs, machine shop related chemicals that may require restricted handling and proper use of PPE.
