PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.
PagerDuty is looking for an Strategic SLED (State, Local and Education) Software Sales Director who will lead a team of account executives to generate expansion business and ensure our largest and most strategic accounts are successful. In the spirit of PagerDuty's "Champion the Customer" core value, you are responsible for providing the best possible customer experience by having a deep understanding of the customer's business, the challenges they are facing and aligning value based solutions to them. You enjoy helping your customer connect their technical pain points to tangible business value using a consultative sales approach, and prefer to spend the majority of your time in the field, with your sales reps, in front of customers. Your team is inspired by you because you lead by example, help them achieve their goals and solve complex problems together.
You will bring with you meaningful software industry experience in any of the following: modern SaaS, enterprise or infrastructure management, application development and management, security, and/or analytics.
Your Day: Create a "SLED destination team" that attracts, retains and develops the industry's best talentLead and coach a distributed team of up to 7 field account managersFormulate and execute a regional business plan to exceed plan and drive customer successLead a disciplined and efficient operating motion that maximizes time with customers/prospects and fosters a predictable, high-growth businessAccelerate and scale a strategic SLED sales motion; drive adherence to sales process, usage and utilization of tools and technologyAbility to drive a large, complex account development and sales motionDevelop best-in-class capabilities around the entire lead to close process, and attack the white space in your territoryFoster a team-selling environment that ensures we bring the full power of PagerDuty to every customerSupport and coach reps daily in account development, penetration, success, qualification, discovery, deal management and closing activities.Deliver timely and accurate pipeline information and forecast to PagerDuty leadershipRegularly assess sales effectiveness and identify solutions to enable a productive working environmentPartner closely with marketing, sales enablement, customer success and solution consulting teams to ensure the most effective demand generation programs, playbooks and sales enablement are in effect to drive sales performanceFoster and accelerate a strong ecosystem partner relationships to expand market coverage, awareness and penetrationRequired Skills/Qualifications: Embrace our #takethelead and #runtogether values by continuously learning from feedback and experiences to be better and make your team better5+ years enterprise SLED sales leadership experience in high-growth, complex software environmentsAbility to operate as the CEO of your business, with strong strategy and operational competenceStrong executive presence and relationship building competencies.Demonstrated success in meeting and exceeding quotaPreferred Qualifications: Experience driving executive alignment across customer baseFormalized training in sales methodologies.Outstanding written and verbal communication skills.Strong analytical and problem-solving capabilities.Demonstrated leadership experience, including team management and development.The base salary range for this position is 168,000 - 231,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
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