SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.
Job Description
Release Manager
Get To Know the Team
The Release Management team is being migrated from our product group to engineering and currently consists of one US based person. The team is being expanded to 4 personnel and will consist of team members located in the United States and Europe that support products created by developers in Thailand, India, Romania, Ukraine, Portugal, United Kingdom, Canada and the United States.
Why You Will Love It Here!
Flexibility:
Hybrid Work Model & a Business Casual Dress Code, including jeans
Your Future:
401k Matching Program, Professional Development Reimbursement
Your Wellbeing:
Medical, Dental, Vision, Employee Assistance Program, Parental Leave
Diversity & Inclusion:
Committed to Welcoming, Celebrating and Thriving on Diversity
Training:
Hands-On, Team-Customized, including SS&C University
Extra Perks:
Discounts on fitness clubs, travel and more!
What You Will Get to Do
Members of a Release Management team are responsible for overseeing the release of software products or updates, ensuring they are deployed smoothly and efficiently while meeting quality standards. The role involves planning, coordinating, and managing the deployment process across various stages, from development to production for one or more products. You will:
Develop and maintain release schedules, including major and minor releases.
Coordinate with development, QA, operations, and other teams to ensure smooth release planning and execution.
Manage and mitigate risks and issues that may impact the release schedule.
Monitor the release process and resolve any issues that arise during deployment.
Ensure that all releases meet quality standards before deployment.
Work with QA teams to plan and execute testing strategies.
Verify that all requirements and documentation are complete and accurate.
Communicate release plans and status updates to stakeholders.
Maintain release notes and documentation for all releases.
Ensure clear and comprehensive documentation of the release process and any changes made.
Identify and implement process improvements to enhance release efficiency and quality.
Analyze and report on release performance metrics to drive continuous improvement.
Ensure all releases comply with regulatory and organizational standards.
Maintain proper documentation for audit and compliance purposes and demonstrating to auditor as needed.
Manage change control processes to ensure proper authorization and documentation of changes.
What You Will Bring
Strong understanding of software development life cycle (SDLC) and Agile methodologies.
Knowledge of CI/CD pipelines and practices.
Excellent organizational and project management skills.
Ability to manage multiple releases simultaneously.
Strong problem-solving and troubleshooting skills.
Strong written and verbal communication skills.
Ability to work collaboratively with cross-functional teams in multiple countries.
Effective stakeholder management and reporting.
High attention to detail and accuracy.
Ability to anticipate potential issues and develop mitigation strategies.
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