Remote Client Service Representative

Job Description:

UPS is seeking a Remote Client Service Representative to join our team in Denver, Colorado. This part-time position at the Associate Level requires at least 2 years of experience in a customer service role. The ideal candidate will be driven, energetic, and possess strong communication and research skills.

Responsibilities:- Responding to client inquiries via email, phone, and chat in a timely and professional manner- Providing personalized service to clients to address their needs and concerns- Researching and resolving client issues to ensure customer satisfaction- Collaborating with other teams within the company to ensure a seamless client experience- Documenting all client interactions and maintaining accurate records in our database

Requirements:- At least 2 years of experience in a customer service role- Excellent communication skills, both written and verbal- Strong research skills to effectively address client inquiries- Ability to work independently and prioritize tasks effectively- Proficiency in Microsoft Office and customer relationship management software- High school diploma or equivalent required

Benefits:- Paid Time Off (PTO)- Parental leave- Visa sponsorship opportunity

Working Environment:At UPS, we empower our employees to take ownership of their work and make impactful decisions. Our team is collaborative, supportive, and dedicated to providing exceptional service to our clients.

Equal Opportunity Statement:UPS is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees are valued and respected. We encourage individuals from all backgrounds to apply for this position.

Deadline to apply: June 14, 2024.

Join UPS and take your career to new heights with a company that values your skills and talents. Apply today!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.