Retention Executive

Job summary
Join our elite, award-winning Inside Sales & Retention teamTarget earnings of $68,000 with the ability to earn more than six figures a yearThis position is 100% inbound new and existing customers - no cold calling
Job seniority: entry level
Responsibilities
• Successfully sell DISH products and services to new and existing customers using the ability to present compelling offers and influence customer decision-making• Effectively manage time, open to learning new methods, and looking to advance as a sales contributor• Demonstrate the ability and resilience to bounce back from challenges and maintain focus on larger goals• Assess each customer and their needs to offer the best value• Ability to build and maintain customer relationships• Document customer information including demographic, billing, etc.• Provide excellent customer service, listen to the customer, and ensure their satisfaction
Requirements
• Ability to present compelling offers and influence customer decision-making• Time management and willingness to learn• Resilience and focus on goals• Customer assessment and relationship-building skills• Excellent customer service and communication skills
Key Skills Needed
• Sales• Customer service• Communication• Time management• Resilience• Relationship-building
Benefits
• Comprehensive paid training• Medical, dental, and vision insurance benefits• Paid time off, 401(k) with company-matched funds, employee stock purchase plan, and tuition reimbursement• Free DISH TV at your home, plus deeply discounted Sling TV and Boost Mobile plans• Incredible Rewards and Recognition program with food days, branded clothing, high-value prizes, on and off-site events, elaborate rewards trips, and much more• Ability to promote two levels within your first year with commensurate title and hourly pay increase• Ongoing training and development to maximize your career potential