Contract: Duration up to 2 Years You are a sales and retention specialist who has a passion for operations and process.
As an SMB Sales Operations Coordinator, you will help grow our client's commercial customer base through operational and project support.
You will do this through sales operations and administrative activities including the interaction and management of backend processes that are critical to the overall sales operation.
What you will be doing: Support sales channel leadership with administrative duties such as Salesforce hygiene, helping manage the customer pipeline, install and appointment reminders, and organizing data to help surface sales opportunitiesHelp recover lost customers through direct outreach such as phone/email/in-person Partner with TechOps team to help ensure each customer gets connected in a timely manner Escalate customer concerns and issues to the local leadership teamHelp catalog customer feedback, product enhancements, and competitive intel What you bring: Education: High school diploma or 3 years of relevant work experience3+ years of direct sales experience with proven resultsStrong written and verbal communication skillsFlexible scheduleStrong customer service skills - able to resolve customer challenges, complaints, and concernsProficient in Google sheets/excel Strong Salesforce skillsExperience working cross-functionally with diverse people and teamsMust have a functional car with a good driving record For over 50 years, Nelson Connects has empowered employers and job seekers to achieve their unique versions of success.
Our commitment to excellence, integrity, compassion, and innovation has made us a trusted partner in connecting jobs, people, and communities.
The remarkably talented and dedicated people of Nelson Connects are building on the rich history of this company to define the future of our industry, and we can't wait to work with you.
We are Nelson Connects, and our purpose is your success.
To learn more about the workplace culture and the position, please apply!