Department: SBA IT
Reports To: SBA Project Manager
Direct Reports: N/A
Compensation is based on geographic location and individual pay decisions will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
Summary: The SBA Business Analyst is responsible for bridging the gap between business needs and technology solutions by understanding business processes and data collection opportunities, identifying improvement in workflow and recommending solutions that enhance efficiency, productivity and overall performance.
The ideal candidate must have an Accounting or Finance degree and strong Loan Servicing knowledge for Government Guaranteed Lending portfolios.
Job Requirements:
•Minimum of 5 years experience in gathering and documenting user requirements for a lending institution that offers SBA loans.
•Minimum of 5 years experience in gathering and documenting management requirements of reporting needs.
•Minimum of 5 years experience in developing workflows to assist Operations, Portfolio Managers and Problem Loan Mgmt teams.
•Minimum of 5 years experience in a loan portfolio with participations, acquisitions, and secondary market investor activity.
•Experience in creating, testing and reconciling interfaces to a core loans ystem for maintenance, payment processing, global data changes and loan participations.
•Experience in managing UAT Test Teams and responding to user issues.
•Experience in a remote work environment as well as user support for a remote workforce.
•Strong systems development lifecycle knowledge.
•Experience with Atlassian & Microsoft Office suite, (advanced Excel skills)
•Experience with SQL and reporting automation tools.
•Good leadership, decision-making, and organization skills.
•Excellent verbal and written communication skills.
•Well organized, ability to multi-task, and attention to detail.
•Ability to prioritize, work well under pressure and meet deadlines.
•Must be able to work in a team environment and adapt to change.
•Self Starter with ability to work remotely under minimal supervision
•Ability to be on camera for all meetings.
•Must complete all required training, including Bank Secrecy Act/Anti-money Laundering training, suitable to his or her position within the bank.
Job Functions:
•Collaborate with stakeholders, including leadership, managers, users, IT and Data scientists.
•Identify inefficiencies in both data collection and workflows and offer solutions for improvement.
•Act as a liaison between business stakeholders and technical team to communicate business and data requirements.
•Work with both in-house and offshore development team members to design business requirements with supporting use cases and business validation rules/calculations.
•Participate in consistent testing, evaluation, and troubleshooting of all products in all stages of completion.
•Assist Project Manager and Management team in other functions as needed.
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 25 pounds at times.
EEO Statement
We are an equal-opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, or any other protected category.
All offers of employment shall be subject to the successful completion of all pre-employment screenings, verifications, and processes.
Failure to comply with these processes or failure to successfully pass all phases of the pre-employment screening will result in a withdrawal of the employment offer.
Other Duties
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
Duties, responsibilities, and activities may change at any time, with or without notice.
Benefits: 401(k) 401(k) matching Health insurance Dental Insurance Life insurance Paid time off Vision insurance Short- and Long-term disability Company-paid holidays