Pay PhilosophyThe typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
DescriptionThe creative problem solvers in Liberty Mutual's Insights & Solutions group harness the power of data, analytics and technology to develop innovative solutions that drive our US Retail Markets business forward and support a high-performing culture. This group brings together highly talented thinkers and doers ready to challenge the status quo and make an impact. As a member of this cross-functional group, you'll collaborate with teams across Liberty Mutual to deliver analysis that unlocks insights and sparks new, better ways of working.
US Retail Markets Distribution Analytics within Liberty Mutual's Insights & Solutions group is seeking a highly motivated Analyst or Senior Analyst to join the team with a focus on supporting the Digital Sales & .Com portfolio - a collaborative, innovative, and high energy environment that offers consumers the ability to quote and purchase individual policies across digital devices. This role provides an exciting opportunity to gain subject matter expertise of the digital data landscape and tools and drive strategy in digital adoption and engagement. The ideal candidate possesses advanced analytical abilities, critical-thinking skills, and will be able to work collaboratively & independently on high impact projects focused on our path towards profitable growth for the direct channel.
Level of position offered will be based on skills and experience at manager discretion.**
**This role may have in-office requirements based on candidate location.Ideal candidate will be located in the Boston, MA area.
Responsibilities:
Utilize a variety of web analytics tools and data sources to lead multivariate analysis and A/B testing focused on enhancing the digital sales funnel experience through customer segmentation
Lead work streams both independently and cross-functionally, providing stakeholders and Agile Product teams with recommendations for future enhancements and answering complex questions by synthesizing data from digital sources
Partner collaboratively across the organization including: Experience, IT, Data Office, Product, Finance, Partnerships, Media, and more
Analyze variance in key online performance metrics versus plan and size and prioritize new opportunities for implementation
Experience querying, curating, and manipulating large datasets from multiple platforms to deliver insights to critical business questions
Ability to effectively balance various tasks simultaneously, communicate proactively with stakeholders, and adapt to shifting or competing priorities in a fast-paced working environment
Strong PowerPoint and presentation skills with experience preparing and delivering presentations for a wide range of audiences, including influencing senior leadership on key priorities and business decisions
Web analytics experience is a plus (e.g. Adobe Analytics, Google Analytics); a strong interest in digital is necessary
QualificationsBachelor's Degree plus a minimum 3 years, typically 4 or more years of experience, or equivalent, is required.
Mathematics, Economics, Statistics or other quantitative field are preferred fields of study.
Advanced knowledge of data sources, tools, statistical principles and methodologies, and techniques.
Advanced proficiency in Excel (VBA, macros, scripts, formulas, data visualization, etc.), PowerPoint, and statistical software packages (SAS, Emblem).
Must have good planning, analytical, decision-making and communication skills. Solid understanding of business to improve business outcomes.
About Us**This position may have in-office requirements depending on candidate location.**
At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.
Liberty Mutual has proudly been recognized as a "Great Place to Work" by Great Place to Work® US for the past several years. We were also selected as one of the "100 Best Places to Work in IT" on IDG's Insider Pro and Computerworld's 2020 list. For many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates as well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: https://jobs.libertymutualgroup.com/diversity-inclusion
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
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