Senior Manager, Partner Training and Technical Enablement If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape.
At Sovos, we're dedicated to more than just solving compliance challenges – we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities.
Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we!
The Work You'll Do: The Director, Partner and Technical Enablement is a newly created role to lead the global partner and technical functional enablement strategy, program build-out, and ongoing operations of partner and technical training. You will build and manage a global team (both direct-reporting and cross-functional) capable of delivering one-to-many, and one-to-one training to partners who refer, resell, and implement Sovos solutions. Key to success will be the ability to package partner training curriculum, content, and tools that are reusable and build partner capabilities across the ecosystem.
You will orchestrate and lead cross-functional teams from the Regions, Lines-of-Business, and Professional Services teams to develop and deliver learning paths required for partner success while working closely with the US-based global Partner Program Office team to ensure consistency, delivery, and overall strategy alignment with the global partner program.
Responsibilities: Identify and assess current and future training needs across the business through market analysis, channel programs, annual goals and consultation with product and sales leaders.Develop and lead the execution of a coordinated global and regional training plan that addresses program and partner needs leveraging an LMS (accreditation, certifications).Project manage diverse teams and leverage a variety of training methods, systems, and tools to meet business objectives.Build and deploy effective onboarding strategies for the Sovos partner ecosystem to ensure newly recruited partners ramp effectively and efficiently.Monitor and evaluate training program's effectiveness, success, and ROI. Provide updated reporting on success to the broader team.Develop and track key KPIs.Manage the training budget.Be adaptable, provide opportunities for ongoing development of training path.Resolve any specific problems and tailor training programs to key as necessary.Develop and shape training curriculum.Work to ensure content is "partnerized" for channel delivery and consumption.Maintain a clean vision of training trends, learning paths, certifications, and best practices.What We Need From You: 7+ years proven work experience creating, building, and managing partner training initiatives at an Enterprise software or technology company.Track record of designing and executing successful partner enablement and certification programs at scale.Experience in software implementation or software development.Experience leveraging LMS or other technology to deliver partner training.Excellent communication and leadership skills, including prior management experience.Skilled at working cross-functionally to lead diverse teams to consensus.Ability to plan, multi-task and manage time effectively.Strong writing and presentation skills including the ability to help shape training materials.Due to federal contracts - successful candidates must successfully pass a background check and drug test before hire.What Does Sovos Offer You? The tools to enhance your life - because we want you to enjoy your life outside of work. Flexible Time-Off.Bi-Weekly Meeting Free Days!Globally recognised Training and Development programs.Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, colour, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work.
Company Background Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos' cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes.
More than 100,000 customers in 100+ countries – including half the Fortune 500 – trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program more than 400 strong, Sovos brings to bear an unrivalled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates. For more information visit www.sovos.com and follow us on LinkedIn and Twitter.
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