As a Senior People Operations Partner, you will support the People team in achieving their strategic goals and delivering an exceptional People experience. You will collaborate with People sub-teams to ensure the effective implementation of People initiatives, optimize operational processes, and drive continuous improvement.
What you will do:
Technology Management and Consultation
You will support the People team's technology initiatives. You will ensure that our People processes and systems are efficient, effective, and aligned with our organizational objectives.
Assist the People sub-teams in implementing, customizing, and maintaining People technologies.
Collaborate with the People sub-teams on user access, security settings, data integrity, and system setup.
Maintain an accurate People technologies database, including roadmap, features, SLAs, contacts, and contracts.
Provide support on technological decisions, contributing to change management and incident management processes.
Project Enablement
You will support the People team's project initiatives by providing operational assistance. You will collaborate with project owners to ensure the successful execution of projects.
Collaborate with project owners to identify and address potential challenges or obstacles.
Assist in the development and maintenance of project documentation and resources.
Support the communication and coordination between project teams and other stakeholders.
Contribute to the overall successful completion of projects by providing timely assistance and problem-solving as needed.
Change Management Consultation
You will support the People team's change management initiatives. You will collaborate with People sub-teams to ensure the successful adoption of new processes, technologies, and methodologies.
Assist in the development and implementation of change management plans.
Collaborate with People sub-teams to ensure the successful adoption of new processes, technologies, and methodologies.
Identify potential risks and barriers to change adoption, and support the development of mitigation strategies.
Support the communication and training efforts related to change initiatives.
Contribute to the overall success of change initiatives by providing operational support and problem-solving as needed.
What we are looking for:
3+ years of experience in Human Resources or a related field.
Strong knowledge of People processes, systems, and best practices.
Excellent project management and organizational skills.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Proficiency in a project management software
Benefits at Credit Karma includes:
Medical and Dental Coverage
Retirement Plan
Commuter Benefits
Wellness perks
Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
Education Perks
Paid Gift Week in December