Job Title: Service Ambassador
Company: Murgado Automotive Group
Location: Ferrari of Central New Jersey; On-site.
Job Type: Full-Time
Pay Type: Salary-Exempt plus Bonus & Commission.
About Us: Join the elite team at a prestigious Ferrari dealership located in the heart of New Jersey, where passion for performance and luxury is at the core of everything we do. We are looking for a dedicated Service
Ambassador to ensure our clients receive an unparalleled service experience that
reflects the excellence of the Ferrari brand.
Responsibilities: Act as the primary point of contact for service clients, ensuring a seamless and high-quality service experience.
Greet clients warmly and assist with their service inquiries.
Coordinate vehicle pick-up and drop-off appointments.
Maintain comprehensive records of service requests and follow-ups.
Collaborate with service technicians to provide accurate and timely updates to clients.
Manage client feedback and resolve any service-related issues promptly.
Promote additional services and maintenance plans to enhance the client's ownership experience.
Qualifications: High school diploma or equivalent.
Previous experience in a customer service role, preferably in the automotive industry.
Exceptional interpersonal and communication skills.
Strong organizational skills and attention to detail.
Ability to work in a fast-paced environment and handle multiple tasks.
Passion for luxury automobiles and familiarity with the Ferrari brand values.
What We Offer: Competitive salary and benefits package.
Opportunities for professional growth and development.
A supportive and dynamic work environment.
Employee discounts on vehicle purchases and services.
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\n$1,000 - $1,000 a week
The pay for this position has a hybrid structure consisting of both a Salary of $1000 per week plus commission and bonuses. The estimated yearly earning potential of this position is roughly $80,000.
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