Job Title: Smart Campus Student Technologist Requisition Number: DU12875 Department Name: 3DH00:Auxiliary Services Administration Work Location: Lexington, KY Salary Range: $14.00 Type of Position: Student Position Time Status : Part-Time Required Education: High School Diploma or GED Current student at the University of Kentucky Required Related Experience: None Required License/Registration/Certification: None Physical Requirements: Must be able to lift and carry 25 pounds, stand for long periods, ability to walk to various locations in a timely manner. Shift: 7:30 AM-Midnight (days, nights, weekends) Job Summary: The Smart Campus department is seeking help to support day-to-day IT (Information Technology) operations. The Smart Campus Support Technician will provide customer support utilizing existing departmental procedures and tools. The position will be part of a collaborative team with senior-level backing to help learn and accomplish assigned tasks. Duties include but are not limited to: supporting service incidents and requests; performing on-site repair, maintenance, system improvement, and testing of hardware and software; supporting UK's Smart Campus initiative including Esports, Enterprise Digital Signage, and iPad support, distribution, and configuration; Cornerstone meeting room technology. The position will learn and support a large variety of software applications including but not limited to Microsoft Windows, MS Office, Creative Cloud Applications, MS Teams, Zoom, iOS, with other various departmental applications. The position will also help support other departmental project needs including project management, process documentation and flows, information auditing and patch management, imaging and virtualization. Applicants for this position need to be able to work independently while maintaining a collaborative spirit with team members and a drive to provide respectful customer-oriented assistance. Successful candidates will possess self-motivation, excellent communication skills, and the ability to work with diverse clients. We are looking for an enthusiastic individual who can listen to customer service needs and then offer exceptional customer service solutions and dynamic problem-solving results. Existing knowledge of all areas listed above is not required to apply Skills / Knowledge / Abilities: The individual should have excellent communication, organization, and research skills with the ability to follow department procedures/policies and to work independently and among peers. Does this position have supervisory responsibilities? : No Preferred Education/Experience: None Deadline to Apply: 12/09/2024 Our University Community: We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.