Software Development And Support Engineer

IBM is seeking a Software Support and Development Engineer to be an integral part of a team responsible for Product Development of Power System's PowerVC product. IBM PowerVC is built on OpenStack. It provides simplified virtualization management and cloud deployments for IBM AIX®, IBM i and Linux virtual machines (VMs) running on IBM® Power®. The core responsibility will be analyzing customer defects, root causing/understanding of issues, collaborating with development, test and customers to resolve the code bugs. Ensuring high code quality for customer satisfaction is the key goal. There is the opportunity to directly work with customers, get a deep understanding of their configurations and collaborate with the technical leads to get the concerns/issues addressed. Deliver code fixes to the software releases is the primary work deliverable.