Sr. Director, Product Management - Account Abuse & IdentityApply locations: Work From Home - California, Work From Home - Washington, Work From Home - Texas, Work From Home - Michigan, Work From Home - Georgia
Time type: Full time
Posted on: Posted 2 Days Ago
Job Requisition ID: JR-74296
Job Summary: WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster.com, Live Nation Concerts, Front Line Management Group, and Live Nation Network.
WHO ARE YOU? Passionate and motivated. Driven with an entrepreneurial spirit. Resourceful, innovative, forward-thinking, and committed.
THE TEAM The Customer Identity team ensures that fans and business partners have access to seamless, secure, and intuitive profile management tools.
THE ROLE We are seeking an experienced Senior Director of Product Management – Customer Identity to lead the strategy and development of Live Nation's profile services, customer data platform, and identity risk initiatives.
WHAT THIS ROLE WILL DO Product Strategy & Roadmap Develop and execute a strategic roadmap for profile management and customer data services.Lead the design and development of digital identity strategies.Build solutions that bridge the gap between anonymous and authenticated traffic.Prioritize the delivery of profile-related features and enhancements.Build and maintain scalable APIs and endpoints.Profile & Settings Management Oversee the development and evolution of profile services.Ensure reliability, security, and scalability of profile data endpoints.Drive improvements in settings and preferences management.Customer Data & Identity Management Lead the development of customer data strategies.Build frameworks for identity resolution.Collaborate with cross-functional teams.Utilize data insights to optimize fan profiles.Identity Risk & Abuse Prevention Develop and implement strategies to identify and mitigate identity risks.Partner with the Abuse Prevention team.Implement risk models and identity validation techniques.Ensure compliance with privacy and data governance standards.Cross-Functional Leadership Collaborate with engineering, legal, data science, operations, and marketing teams.Act as a primary point of contact for key internal stakeholders and external partners.Effectively communicate product vision, progress, and outcomes.WHAT THIS PERSON WILL BRING 8+ years of product management experience, with at least 5 years in customer data platforms, identity management, or risk-related services.Expertise in digital identity management.Proven experience in building and maintaining APIs.Strong background in mitigating identity risks.Knowledge of privacy regulations.Excellent leadership and communication skills.Strong analytical and problem-solving abilities.Passion for delivering secure, seamless, and intuitive user experiences.BENEFITS & PERKS Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:
HEALTH: Medical, Vision and Dental benefits.YOURSELF: Generous paid time off policy.WEALTH: 401(k) program with company match.FAMILY: New parent programs & support.CAREER: Tuition reimbursement, student loan repayment.OTHERS: Volunteer time off.Live Nation's policy regarding vaccinations and masking will evolve based upon updated regulations.
EQUAL EMPLOYMENT OPPORTUNITY We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.
HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed.
The expected compensation for this position is: $184,000.00 USD - $230,000.00 USD.
** Pay is based on a number of factors including market location, qualifications, skills, and experience.
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