Store Customer Service Manager

Details of the offer

We are seeking a Full Time, Hourly, Front End Manager position.
This is an hourly position that requires a flexible schedule to include nights, days, weekends, and holidays.
The position reports to the Assistant Manager and is dedicated to Front End Supervisory functions, Cash Office processing duties, training and developing associates, managing customer service standards, problem solving, efficient front-end operations, and managing breaks and meals for maximum store coverage and service.


Key Responsibilities:
Coordinates coverage for and trains staff for Service Desk Functions may perform Service Desk functions as requiredResponds to and Solves Customer Service InquiriesPerform Cash Office Functions, research discrepancies ,follows up on all overages/shortages, maintains cash accountabilityMonitors Cashiers and Customer FlowCoordinates and Monitors Merchandise ReturnsPrepares and Monitors Front End Area for Efficient OperationsTrains CashiersMust have excellent customer services skills
Qualifications:
Previous Retail Supervisory Experience Required.Must have sufficient availability to work required schedulesAbility to effectively communicate verbally and in writing with customers, associates and managers.Ability to read and interpret documents and reports such as: cash variance, sales reporting, various forms of tender, price tags, merchandise descriptions, in store signs, safety rules, operating and maintenance instructions and procedure manuals.Ability to perform basic addition, subtraction, multiplication and division.Ability to continually stand regularly bend, twist, stoop, climb (step stool/ladder) and reach handle, process, lift and push merchandise.
Here at John's Farms, we pride ourselves on providing our customers with a happy, helpful and enjoyable shopping experience.
In order to accomplish this, we rely on our employees to be respectful, kind and hard working.
John's Farms has been a family-owned store for over 30 years with many employees joining that family and working there way up the ladder over the years.
John's Farms is looking to provide a healthy, enjoyable and productive work environment for new employees for years to come.
We are a single private store which makes our attention to detail greater and our hospitality unmatched to larger big chains.
We look forward to working alongside you to continue to sever our community.


Nominal Salary: To be agreed

Source: Appcast_Ppc

Job Function:

Requirements

Member Services Representative

Polish & Slavic Federal Credit Union is committed to supporting our employees' overall wellbeing by providing valuable benefits. The credit union proudly off...


Psfcu - New York

Published 11 days ago

Shoprite - Health And Beauty Clerk (Srs Wcc) Salary Range $15.00 - $15.00/Hr

To deliver a great customer experience while maintaining and operating the HABA Department in an efficient manner within Company policy; to communicate with ...


Shoprite - New York

Published 11 days ago

Strategic Customer Success Manager, Banking Specialist

DataSnipper is the driving force behind an intelligent automation platform that's transforming the world of audit and finance. Founded in 2017, DataSnipper...


Datasnipper - New York

Published 11 days ago

Open Call

City Roots Hospitality Group is looking for highly motivated, enthusiastic people with a strong work ethic to be part of our team. We will be having an op...


Culinary Agents | Host Apply Feed - De - New York

Published 11 days ago

Built at: 2024-11-11T21:22:54.407Z