Requisition: 202400369ST Title: Student Employee-Campus Recreation-Operations Staff (CWS Eligible) Employee Class: Student Employee College Work Study Position: No Department: Campus Recreation Division: Division of Student Affairs Hours per week: Up to 25 hours per week Hiring Rate: Pay starts at $8.00 with opportunities for promotions Nature & Purpose of Position: PAY RATE : $8.00 per hour SUPERVISOR : Assistant Director of Operations and Graduate Assistant of Operations JOB FUNCTION : Assist with the day-to-day operations of the 150,000 sq. ft. Campus Rec Center (CRC) which includes enforcing policies and procedures, helping with first aid and emergencies, and daily facility upkeep/cleaning. HOURS : Up to 25 hours per week. Flexible work schedules (morning, afternoon, evening, night, and weekend shifts) DUTIES AND RESPONSIBILITIES: Main point of contact and responsible for assisting up to 300 patron visits per shift. Ensure facility user safety by having a strong knowledge of the building's policies and procedures and being up to date on CRC evacuation and risk management strategies. Provide exceptional customer service to patrons by having strong communication and interacting with everyone in a respectful, cooperative manner. Maintain a professional appearance and attitude throughout shifts. Serve as a campus resource by providing accurate and current information regarding recreation and university-related programs and facilities. Assist Facility Supervisors with facility operations that include equipment set up and tear down, cleaning, evacuation, and hourly usage reports. Report to authority figures such as lead staff, supervisors, managers, and professional staff. Assist with other duties as assigned (may result in helping other departments within Campus Rec). POSITION REQUIREMENTS: Currently enrolled in 6 or more credit hours at Sam Houston State University Successfully pass the State of Texas criminal background check Must obtain a valid CPR/AED and First Aid certification within the first 30 days of employment Completion of SHSU student employee compliance training and any additional trainings required by the department and university PREFERRED QUALIFICATIONS: Able to work on weekends, early mornings, and late nights throughout the week Possess a passion for working with people and around fitness and wellness Be able to work in an active, crowded, and fast-paced environment Must have an increased focus on being punctual, reliable, and dependable Excellent communication skills and the able to work with a wide variety of personalities Open to constructive feedback while also keeping a positive and upbeat attitude Ability to handle conflict as well as confront patrons in a calm and professional manner Open Date: 11/06/2024 Contact Name & Title: Tresha Noel Contact Phone: 936-294-1972 Contact Email: ****** EEO Statement: Sam Houston State University is an Equal Employment Opportunity/Affirmative Action Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, religion, sex, national origin, age, veteran status, disability status, sexual orientation, pregnancy, or gender identity or expression. Sam Houston State University is an "at will" employer. Employees with a contract will have additional terms and conditions. Security sensitive positions at SHSU require background checks in accordance with Education Code § 51.215. Annual Security and Fire Safety Report