Student Resources Specialist

About the Job
The Student Resource Specialist (SRS) is a full-time, non-exempt position serving Colorado Christian University's College of Adult and Graduate Studies (CAGS). This position works out of the Office of Student Success department, specifically on the Student Services team, supporting the Director of Student Success Systems and Projects, and other specific functions for the Student Success staff. The SRS is the primary source for ensuring that the best resources are available for our students.
About CCU
Colorado Christian University is the premier interdenominational Christian university in Colorado and the Rocky Mountain region, delivering world class education to thousands of students. The fully accredited, nonprofit University is located in Lakewood, Colorado, a suburb of Denver.
Colorado Christian University was founded in 1914. CCU's motto is--grace and truth. This motto comes from John 1.14: "And the Word became flesh and dwelt among us, and we have seen his glory, the glory as of the only Son from the Father, full of grace and truth." (ESV)
CCU's mission is Christ-centered higher education transforming students to impact the world with grace and truth.
Colorado Christian University cultivates knowledge and love of God in a Christ-centered community of learners and scholars, with an enduring commitment to the integration of exemplary academics, spiritual formation, and engagement with the world. We envision graduates who think critically and creatively, lead with high ethical and professional standards, embody the character and compassion of Jesus Christ, treasure the gospel, and who thereby are prepared to impact the world in their callings.
CCU embraces an educational model that was present at the foundation of many of the great western and American universities. It is made up of three pillars—competence, character and Christ-centered faith. Secular universities have abandoned two of those pillars. We think this is a major oversight that eventually undermines education. Furthermore, we believe this classical educational model is both life-giving and greatly needed in our time.
A leader in higher education, CCU has been consistently ranked in the top 2 percent of colleges and universities nationwide for its core curriculum by the American Council of Trustees and Alumni. CCU has had ten consecutive years of enrollment growth and has been named one of the five fastest-growing master's granting universities by The Chronicle of Higher Education.
CCU offers more than 200 degree program options for traditional and adult students through its two colleges--the College of Undergraduate Studies and College of Adult and Graduate Studies. More than 9,000 students attend the University on the main campus, in regional centers throughout Colorado, and online.
What is most appealing about working at CCU?
Faith-friendly: CCU's culture is unique to higher education. Where else can you pursue academic excellence yet read the Holy Bible, pray with teammates and students at work, and work to impact our culture in support of Christian values?
Convictionally Christian: As a university, we have an enduring commitment to Christ, his kingdom and the truth of God's Word.
Live out your calling: We are a traditional evangelical university where you can invest your God-given talents and abilities alongside coworkers and teammates, while having a profound influence on students as they deepen their relationship with Jesus Christ.
Equip students for kingdom work: You can be a part of helping students discover their callings and preparing them for positions of significant leadership in the church, business, government, education, and other professions, as a key part of our University's Strategic Priorities.
We're looking for candidates who have:
2-5 years of experience working in advising and student retention.
Excellent customer service, organization skills, and timeliness, with a strong work ethic.
Excellent verbal and written communication skills.
Working knowledge of technology, software, and programs that will improve and enhance the student experience, proficiency with Microsoft Office products, particularly Excel, and knowledge of learning management systems Blackboard and Brightspace/D2L .
Ability to handle multiple tasks simultaneously and have a working knowledge of a wide variety of topics pertaining to student success.
Ability to handle confidential information with integrity and within the boundaries of federal and state laws, as well as University policy and procedures.
The ability to work collaboratively on a team and be flexible as project demands change.
Spanish speaker preferred.
Master's degree preferred.
Key Job Duties
Contribute to CCU's mission: CCU provides Christ-centered higher education to transform students to impact the world with grace and truth. The SRS contributes to this mission by ensuring that students have the best resources available and by fostering strategic partnerships to enhance the overall student experience, thus creating avenues through which students can make the most of their Christ-centered education, and be transformed with grace and truth.
Develop relationships and work directly with key vendors (Tree of Life/Bookstore, Brainfuse, Straighterline, Prior Learning Credit/CAEL) to ensure the best resources are available for students.
Identify and provide key information to the Vice President of Student Success and to the Director of Student Success Systems and Projects regarding data and metrics, based on usage and trends of the most helpful resources.
Maintain, edit, and update the information in the Learning Management System to ensure accuracy and to confirm resources are functioning effectively and efficiently. Update CAGS Writing Guide and Video Tutorials on an ongoing basis, working with University Communications.
Assist in Developing Student Success plans and resource-based interventions.
Assist with the transition of the Learning Management System, providing insight and direction based on best practices and mitigating questions by providing proactive timelines based on the integration and implementation of the new platform.
Work with other departments on an as-needed basis for the development of Office of Student Success resources.
Complete other responsibilities as assigned.
Work Environment
While performing the duties of this job, you may be required to walk, stand, sit, reach with hands and arms, balance, stoop, speak with clarity, and have appropriate vision and hearing capabilities. The employee must occasionally lift and/or move up to 25 pounds.
What we offer our employees:
We offer competitive compensation and benefits packages to all employees. Our benefit package includes: a tuition waiver program, excellent healthcare, generous paid time off, matching 403(b) retirement plan, and additional organizational paid benefits and voluntary benefit offerings. Pay and benefits will be discussed in more detail as candidates progress through the interview process.
Colorado Christian University's pay philosophy is based on internal and external data for pay equity; along with budgetary considerations for effective stewardship. Pay will be assigned based on relevant experience at a range of $23.08 - $24.04/hour. We reserve the right to pay an equitable rate that we believe is within our salary structure or that may fit a candidate's qualifications or experience for the job. A wage range posted is not a guarantee of a specific wage range for a job offer. CCU reserves the right to make pay decisions based on economic and equity considerations to attract the best possible talent. CCU does not determine pay based on sex or any other protected status.
Application Deadline
Applications will be accepted until position is filled.