Overview Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com. This role is an onsite / hybrid role based at the Shift4 Las Vegas, NV location. Relocation assistance may be available. Responsibilities: Provides technical support to internal staff in support of client payment infrastructure within a collaborative and positive working environment interacting with team members at all levels. Handles day-to-day VMware vSphere operational tasks including but not limited to: Performance analysis of overall system health, Disk and Network management, configuration, and troubleshooting, apply software updates and deploy new systems, troubleshooting performance or configuration issues on virtualization platform hardware Train and mentor junior IT staff members to ensure they have the necessary skills to effectively manage IT systems, and to keep up with technological advancements. Windows OS installation and configuration Linux OS (RHEL) installation and configuration Database administration with MS SQL / Postgres Utilizes a variety of technology tools and procedures to respond and resolve internal and external customer issues Ensure that all incident tickets and change records are fully documented, planned, resolved, and executed on time and per the expectations and within the agreed Service Level Agreement (SLA) Design and implement upgrades, new systems, and software applications to meet changing business needs, in collaboration with other IT professionals and departments. Help create and maintain KB process documentation for change management planning and troubleshooting purposes. Ensure that Payments Infrastructure is healthy, stable, documented, and configured with accepted technical best practices. Develop and implement backup and recovery procedures to protect critical information in the event of system failure. Manage incident/task workflow, prioritize requests, and maintain transparent communication. Participate in an on-call rotation. Qualifications: Minimum of 7 years of experience in Systems Administration managing Windows or Linux operating systems in an enterprise environment. Experience with VMware and vCenter. Experience with performance monitoring and logging tools – Nagios, SolarWinds, Splunk, Etc. Experience with datacenter platform hardware – Dell, HPE blade chassis and servers. Experience with enterprise SAN storage solutions Ability to effectively interact with all levels of business via phone, written communication, and in person. Team collaboration, responsiveness, ability to multitask. Strong sense of urgency, ability to set priorities and perform the job with little guidance. Bachelor's Degree or relevant work experience Preferred Skills (Additional skills that are a plus to have): MSSQL or PostgresDB management experience preferred Enterprise infrastructure experience Payments infrastructure experience Certification Preference: VMware - VMware Certified Technical Associate(VCTA), VMware Certified Professional(VCP) or higher preferred Windows - Windows Server Hybrid Administrator Associate MSSQL - Azure Database Administrator Associate RHEL - Red Hat Certified System Administrator, Red Hat Certified Engineer preferred We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.