This application is for our West Chester University cafe location in West Chester, PA only. If you are interested in applying to a different cafe location, please select from the list of choices displayed on our job board. Saxbys is a Certified B Corp and coffee company headquartered in Philadelphia with its very own Experiential Learning Platform cafe at West Chester University! Are you tired of the same old grind? In search of a flexible, supportive environment? Are you dedicated to serving your community? Saxbys' cafe team members are more than just baristas. You'll get hands-on experience in food and beverage production, community leadership, and hospitality while working with fellow peers at your university's campus! We understand it takes more than a decked-out food and beverage menu to become a beloved cafe on campus. It takes teamwork, a drive for community, and magnetic energy from an all-student team helping fellow students achieve their collegiate goals. We are redefining what it means to be a cafe, creating a culture that fosters students to run their own impactful business to serve their community. As a B Corp, our mission is to "Make Life Better" and be leaders of cutting-edge initiatives focused on student engagement and empowerment. Be part of the Saxbys team that's making life better--join us as a cafe team member and help us provide a great experience to students on campus. Apply today! Duties and Responsibilities: Guest Engagement and Hospitality Engage with cafe guests to create a culture of hospitality Understand the entire food and beverage menu to provide suggestions to guests and answer any questions they may have Effectively manage and solve guest recovery situations when they occur Operational Efficiency Ensure cleanliness and organization throughout the entire cafe Efficiently complete all tasks and prep as assigned by Team Lead and/or Student Cafe Executive Officer (C.E.O.) Self-Leadership Demonstrate open communication, self-awareness, and the ability to take initiative to improve cafe operations and atmosphere Collaborate with a diverse team in a fast-paced service environment to live Saxbys Mission and Core Values Punctuality--arrive in your Saxbys uniform on time and prepared to work Qualifications: Exceptional communication skills Previous hospitality experience preferred, but not required Previous food and beverage experience preferred, but not required Ability to remember and recall details of a complex menu and operations Physical Requirements: Able to stand, walk, and smile for extended periods Able to stoop and kneel Push, pull, lift or carry up to 35 lbs Ascend or descend ladders, stairs, ramps All team members will support, exhibit, and promote Saxbys' Mission Statement - Make Life Better - and Core Values in all daily activities. Our Core Values are: We Live with Pride, Passion & Purpose We are a Community Serving our Community We embrace being O.D.D. (Outgoing, Detail oriented, and Disciplined) Profit creates Opportunity Care Personally and Communicate Openly Serve Yourself by Serving Others