Technical Business Analyst

Technical Business Analyst
Company:

(Confidential)


Technical Business Analyst

Details of the offer

If you are an expert with Relativity Review Platform, please read on!
We are an industry leader in eDiscovery, data management, and managed review services for law firms and corporations. We make grit happen. Grit is the intangible force that drives people to excellence through determination and an undying spirit to achieve the impossible. You can't teach grit. Either you have it or you don't.

We believe grit is the difference between getting a project done and getting it done right. It's baked in our cultural DNA. It permeates our entire company. And, it's contagious with our customers and clients.
Top Reasons to Work with Us
100% REMOTE...That's right, work wherever you'd like folks!
What You Will Be Doing
In this role, you'll be responsible for managing the Relativity support queue with emails submitted from both internal and external clients. Relativity Analysts are also responsible for assisting eDiscovery Managers with coordinating project requirements alongside Engineers, Sales, Relativity Analysts, and Operations teams in order to establish discovery plans, project specs, and hosted solution plans.
What You Need for this Position
***Must be available to work weekends and/or evenings when needed.
***Relativity Certified Administrator (RCA) OR Relativity Certified Sales Professional (RCSP) STRONGLY preferred.

- Expert knowledge of Relativity review platform,
- Excellent communications skills (both verbal and written) and strong troubleshooting skills
- Law firm, eDiscovery vendor or strong customer services experience a must.
- Overall understanding of the EDRM model, FRCP focused on eDiscovery and the application of company services during the litigation practice.
- Efficient time management skills, strong organizational skills required
- Intermediate Knowledge Microsoft Office (especially Microsoft Excel and MS Access.)
What's In It for You
- Competitive base salary (DOE)
- Vacation/PTO
- Medical
- Dental
- Vision
- 401k
- Flexible Schedule
So, if you are a Relativity Analyst with experience, please apply today!
This job is open to telecommute candidates.
Applicants must be authorized to work in the U.S.
Preferred Skills

Data Analytics

Trouble-shoot

Microsoft Office

Relativity Platform


Source: Cyber Coders


Area:

  • Sales / Trade Representative - Sales

Requirements

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