Innovation and Technology
Umpqua Bank is headquartered in the Pacific Northwest with 5,000+ employees and offers banking services to customers throughout the nation. It's an especially exciting time to join our team as, following the recent merger with Columbia Bank, we have grown to become a leading western-based regional bank with more than $50B in assets under management and an unwavering commitment to our associates, our customers, and our communities.
We create a great place to work by offering a special brand of relationship banking and by providing a culture where associates thrive. Associates who embody our core values fit in well here and we are eager to meet candidates who demonstrate behaviors that align with Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships.
About the Role: Manages banking products, services, and delivery channels from conceptual stages through research, development, marketing, training, sales programs, performance tracking and the product life cycle in support of the Bank's strategic goals and objectives.
Responsible for managing the portfolio of assigned products and the research and development of new products for the product line.Responsible for evaluating and enhancing actively sold and serviced products, identifying opportunities for revenue enhancements, tracking profitability, and managing changes to assigned products. This includes evaluating the impact of regulatory changes, risk assessments, incorporating Bank initiatives, and customer needs analysis on new and/or enhanced products and services. Utilizes customer feedback, customer and industry surveys, associate input and analysis of competitor products and services.Responsible for maintaining awareness of new trends and developments of banking products and services in the market by conducting competitive analysis, market assessments, and researching feasibility of new products and delivery channels.Assist with assessing and reporting on the effectiveness, revenue generation, market penetration, and profitability of new and existing products and services. Measures and tracks the financial performance volume against established goals.Assist with the creation of business plans, business requirements and assist in developing technical specifications for new products and services.Assist with leading projects including developing project plans, presentations, development of training material, communications and other information related to product launch.Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security, and other regulations as applicable to this job description.May be asked to coach, mentor, or train others and teach coursework as subject matter expert.Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words.Takes personal initiative and is a positive example for others to emulate.Embraces our vision to become "Business Bank of Choice." May perform other duties as assigned.About You: Bachelor's Degree in IT, MIS, Finance, Business, or related field.2-4 years of relevant data analyst and/or product development, management, and/or operations experience.Advanced ability to analyze assigned product line and industry trends to optimize products to drive performance, penetration, and pricing.Advanced knowledge of the Bank's products and services, the infrastructural components that impact assigned products and services, bank policies, procedures, practices, and documentation.Advanced written and verbal communication, presentation skills, and project management skills. Ability to train and present to small and large audiences.Advanced ability to work effectively with individuals and groups across the company and with vendor partners to achieve positive customer experience and timely problem resolution.Advanced marketing and product development concepts and practices, product lines and potential applications, and customer requirements.Advanced Regulatory and Compliance knowledge.Workstyle: Fully onsite.
We offer a competitive total rewards package including base wages and comprehensive benefits. The pay range for this role is $85,115.10 to $121,593.00, and the pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation and those details will be provided during the recruitment process.
We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.
Our Commitment to Diversity: Umpqua Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: ******** .
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