Position is responsible for developing/refining and providing a high quality training program including detailed training materials and support for a global security program. The training specialist is responsible for creating, updating and maintaining all relevant training materials for users, providing those documents, videos, training support documentation in a timely fashion. This position will create/update a comprehensive training program, inclusive of COTS application software programs including, but not limited to: Hirsch, CCure, Keywatcher, Genetec and Intellex as well as a highly customized Physical Security Information Management (PSIM) syste
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\n$80,000 - $90,000 a year
Training specialist duties will include the following:
• Maintaining/Updating training plans for multiple user groups
• Develop/Maintain detailed training documentation for basic and advanced system users
• Develop/Maintain lesson plans, user guides, and simulation training videos for system users
• Work with other work streams for planning new training initiatives
• Maintaining/Updating the training environment on closed network
Skills strongly desired or required include:
• Experience and certification with security systems such as Genetec, ExacqVision, Intellex, Bosch, CCure, Hirsch, Keywatcher is strongly desired
• Experience assisting customers with remote programming assistance and troubleshooting is desired
• Experience developing custom PSIM and VMS solutions for customers that have unique policies or procedures requirements is strongly desired
• Excellent presentation, facilitation, oral and written communication skills
• High attention to detail and the ability to develop quality deliverables in a timely fashion
• Flexibility and ability to work within a challenging environment
• Out-of-the-box thinking
• High-level of proficiency with Microsoft Office, including Outlook, Word, Excel, PowerPoint
Technical Experience a plus
• Experience with video management systems
• Experience/knowledge of Windows operating systems
• Experience/knowledge of networking principles and IP configuration
• Experience with database concepts and client-server environment
• Experience with technical troubleshooting methods
• Experience with physical access control systems
• Experience with cloud-based technology and cybersecurity concepts
Preferred Skills include:
• iSpring Experience
\nDOD Secret clearance required.