The Business Unit Manager is a senior management-level position responsible for accomplishing results through the management of a professional team or department. The team drives the overall administrative activities of the business. These tasks may include managing external audits, business continuity activities or addressing regulatory issues. The Business Unit Manager coordinates and manages activities such as the tracking of business financials, employee headcount and other administrative needs and ad hoc projects as necessary.Responsibilities:Drive administrative, operational, reporting and quality improvements through partnership with internal teamsManage financial control by applying a comprehensive understanding of the department Profit & Loss (P&L), including appropriate accruals, client allocations, the impact of capitalization, recovery and fixed price contracts in order to improve operational efficiency and productivityResponsible for all cross product technology, regulatory and administrative duties in conjunction with the team, including financial, staffing, quality, risk and regulatory mattersExecute vendor management activities, including ensuring legal requirements are met and coordinating contract negotiation and processingProvide oversight of the Business Critical Milestone Reporting process and other reporting processes to ensure quality, efficiency and accuracyEnsure headcount is accurate, real estate is inventoried and planned, and onboarding and termination of resources are managedWork with Technology leadership to support the Business People strategy as well as the Communication strategy for the departmentAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.Qualifications:10+ years of experience in financial servicesExperience working in global and complex settings with multiple stakeholdersKnowledge of the financial services industry and technology, including Profit & Loss (P&L), accruals, client allocations, capitalization, recovery and fixed price contractsProven ability to work in a team of diverse skill sets and culturesProven ability to work in high-pressure, time-sensitive environmentsConsistently demonstrate clear and concise written and verbal communicationEducation:Bachelor's degree/University degree or equivalent experienceMaster's degree preferredTheTechnology Storytelling Production Leadis a senior level position and will be a key member of the CIOStorytelling Production teamwithin the Design & UX organization.Responsibilities:Serve as Storytelling Production lead on strategic content development and execution for internal and external business messaging through crafting of articles, emails, intranet posts and live events, leveraging video and graphic design, to convey corporate vision and messaging, drive engagement, and build culture.Support executive storytelling for the technology organization, including town hall preparation, internal and external talking points, and written and video messages.Develop creative storytelling tactics to break through and resonate with colleagues while also leveraging primary channels including email, web, video and town halls. Ensure that stories align to and reinforce the Technology and Citi's business objectives, strategic priorities, culture and mission and value proposition.Drive consistent messaging that has the right tone and information and is conversational and understandable.Advance talent engagement and people strategy through compelling storytelling and graphic content creation.Support content creation and maintenance for intranet hub and other communications channels.Adhere to Citi's communication standards and procedures and serve as subject matter expert on communication tools and applications.Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.Qualifications:At least seven years of communications experience, preferably at a large and complex organization, or at an agency supporting large organizationsSuperior writing and editing skills to develop engaging messages, internal articles and talking points for speeches and presentationsAble to identify synergies between business initiatives and the corporate strategy to drive message clarity and understandingAdept at building and managing relationships with senior executives, navigating competing interests and providing opposing viewpoints productivelyA self-starter who will suggest and execute creative ways to communicate key business initiatives, efforts and launches across communication channelsA team player who effectively works across businesses and functions to deliver strong and effective storytelling communicationsTrack record of success in delivering high quality work in a fast paced and dynamic environmentBachelor's degree in communications, English, journalism or other related field preferredExternal communications experience preferred------------------------------------------------------Job Family Group:Business Strategy, Management & Administration------------------------------------------------------Job Family:Business Administration------------------------------------------------------Time Type:Full time------------------------------------------------------Primary Location:Jacksonville Florida United States------------------------------------------------------Primary Location Full Time Salary Range:$141,440.00 - $212,160.00In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.------------------------------------------------------Anticipated Posting Close Date:Jun 07, 2024------------------------------------------------------Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity reviewAccessibility at Citi.View the "EEO is the Law" poster. View theEEO is the Law Supplement .View theEEO Policy Statement .View thePay Transparency Posting
