POSITION SUMMARY Tracks and maintains all company-owned tooling and ground support equipment in each commercial MRO location. Supervises day-to-day operations and employee management. Manages key support activities including but not limited to tooling day-to-day management, storage, preventative maintenance, availability, and leasing programs.
JOB RESPONSIBILITIES KPI Development Internal Controls related to tooling and ground support equipment. Visibilities related to the entire tool process from storage, management, and leasing. Visibility for one-time delivery of tooling to our operational team and performance metrics for stock outs. Management of tools being issued and returned. Management of tooling delivery KPIs. Management of cycle counting KPIs. Personnel Management and Development Manage and document employees' training, performance, and coaching opportunities. Workload monitoring and visibility. Output monitoring for customer satisfaction (internal or external). Development of personnel including personal development plans. Communicate company policies and procedures to employees. Employee Scheduling Responsible for managing all employee schedules and different shift rotations to support operational coverage. Lean Methodology and Continuous Improvement Ability to schedule and develop strategies for improvement within all aspects of warehousing and tooling. Create and manage a roadmap for excellence strategies and goals. Outside-of-the-box thinking for system development and implementation plans. Develop and control standard work and training plans. Inventory Management and Optimization Quarantine and bad stock monitoring. Inventory accuracy and cycle counting. Shelf life and ESD Management. Customer Interfacing Ensuring a high level of customer service is being delivered to our customers (internal and external). Clear and professional communication. Tooling Management Ensure tooling and ground support equipment are being received and issued with quality and efficiency. Ensure tooling is issued and returned in serviceable condition. Ensure preventative maintenance inspections are assigned and complied with on all tooling. Ensure damaged tools are repaired or replaced. Manage tool leasing process with customers and operations. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES Education: High School Diploma. Prefer BA or BS in Business Administration or Logistics/Supply Chain.
Experience: Minimum one-year experience preferably in Aerospace / Manufacturing environment. Experience in operational, technical, and administrative management activities and or processes related to aircraft tooling and ground support equipment. Knowledge, Skills & Abilities: Customer Service Techniques. Tooling and Ground Support Equipment Techniques. Lean Methodology Techniques. Leadership skills. Ability to work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA, State and/or Federal regulations.
#J-18808-Ljbffr