Stevens Auto Group is seeking an Experienced Used Car Manager. If you're an experienced Used Car Manger with a proven track record of exceptional customer service this is an excellent opportunity for you to further your career! Must have experience working in high volume stores!Responsibilities:Maintain inventory based on customer and marketsBuy and Wholesale Used Vehicles.Maintain and review used vehicle inventoryMotivate and teach sales team members about new used inventorySupervise the efforts of salespeople to enhance our image and increase customer satisfaction ratings of the dealership (CSI)Work directly with salespeople and customers to develop relationships, make the sales process easy and increase the closing percentagesBe able to handle and resolve customer issues or concerns promptly and professionallyWork with business manager and sales managers in structuring deal to maximize revenueCommunicate with sales managers / salespeople to ensure that dealership policies and procedures are understood and followedRealize monthly/quarterly/annual sales goals and objectives for the departmentStay abreast of incoming inventory, features, accessories, etc., and how they benefit customersAttend and conduct sales meetings and training on a daily basisReview and analyze actions at the end of each day, week, month and year to determine how to better utilize time more effectivelyKnow and understand the federal, state and local laws which govern retail auto salesAbout Stevens Auto Group:Poised for a major expansion, the Stevens Automotive Network is a leading multi-franchise dealership operation based in Southern New England. Stevens Ford and Lincoln has been proudly supplying new Ford and Lincoln models since 1950. We are a family-owned operation and care about our employees. We provide an excellent selection of the latest models of Fords and Lincolns. We provide up-to-date technology for all our employees. The company provides a full range of automotive services to the public through a mix of innovative, traditional selling, and servicing techniques. At Stevens Ford and Lincoln, we value the happiness of our employees – as much as the happiness of our customers. We want you to be successful and to provide you with benefits to ensure your satisfaction. Together we will truly transform and disrupt an antiquated industry, collaborate with open-minded, talented people, and lead one of America's largest and most important industries.
