Here at Discount Tire, we celebrate the spirit of our people with extraordinary pride and enthusiasm. Our business has been growing for more than 60 years and now is the best time in our history to join us. We are opening more locations every year and we are always looking for qualified individuals to join us in our growth. We are a company that promotes from within, both in our retail and corporate operations.
Under general direction, the UX Designer II performs complex application, database, email and web administration duties, including, but not limited to, system installs, patches, software installation, configuration, development, upgrades, security, clustering and scripting.
Essential Duties and Responsibilities:
Creates design documentation, including, but not limited to, wireframes, user flows, functional prototypes and research
Utilizes previously defined company guidelines/ best practices to improve user interfaces and interaction styles to support enhanced user productivity
Understands/ Interprets analytics to identify user behavior; provides data based recommendations for improved user experience
Conducts usability and prototype studies through the use of A/B testing to inform design decisions
Collaborates with Sr UX Designer and Omni Channel stakeholders to solicit ideas, information and feedback in order to develop prototypes to reach targeted audiences
Supports strategies to increase engagement and interaction
Stays current on the latest industry technologies, trends and strategies
Assists employees, vendors or other customers by answering questions related to user design methodologies and processes, procedures and services
Completes work in a timely and accurate manner while providing exceptional customer service
Other duties as assigned
This position requires a minimum of three years progressive experience designing usable interfaces and interactions, preferably in a large multi-site organization; retail experience is a plus.
Understands how visual and interactive design work together to create a superior product.
Experience with consumer web-based products is necessary; experience with Mobile App Technology is strongly preferred.
Knowledge of Adobe Creative Suite, InVision, Jive, Sketch and prototyping software (proto.i) is required.
Knowledge of programming, development environments, versioning software and markup is beneficial.
Understanding of qualitative and quantitative user research and usability testing is necessary.
Proven organizational, strategic problem-solving and decision-making skills in the field of design are vital.
User testing experience is preferred.
The ability to work efficiently and accurately under pressure, meet deadlines, present a professional demeanor and work well independently is essential.
Intermediate skills with Microsoft office, including Word, Excel, and PowerPoint are required.
Ability to extract ideas from key stakeholders, listen to new ideas and support the team's business objectives is vital.
Experience working in an Agile environment is preferred.
Ability to work in a team environment with a positive demeanor and collaborate constructively to generate the best possible solutions to design challenges.
In addition, troubleshooting and organizational skills with a can-do attitude and the ability to adjust to changing requirements are essential.
Maintaining confidentiality, treating others with respect, and upholding Company values are key attributes.
This position requires an Associate's degree or equivalent work experience. Bachelor's degree in web design, HCI, IT, digital culture or a related field is preferred.
Normal work days are Monday through Friday. Occasional Saturdays and Sundays may be necessary.
Normal work hours are 8:00 a.m. to 5:00 p.m. Occasional overtime (more than forty hours per week) may be necessary.