At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.
We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.
We're seeking a future team member for the role of Service Director to join our Client Experience Team. This role is hybrid (in office 3 days a week) and will be located out of one of the following offices: Everett, MA - Lake Mary, FL - Pittsburgh, PA.
In this role, you'll make an impact in the following ways:
Deliver exceptional service aligned to client needs and expectations.
Leads team members across multiple lines of business in providing support to clients.
Provide strong client governance.
Focus on continuous service improvements across all products and services.
Develop a thorough understanding of clients' business and model.
To be successful in this role, we're seeking the following:
Bachelor's degree or the equivalent combination of education and experience in a related field is required.
6-8 years of total work experience preferred in - Corporate Pensions, Funds, Endowments, and/or Foundations
Experience in servicing clients in the insurance, corporate or financial industry.
Excellent written and verbal communication skills required.
At BNY, our culture speaks for itself. Here's a few of our awards:
America's Most Innovative Companies, Fortune, 2024
World's Most Admired Companies, Fortune 2024
Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 ·
Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024
"Most Just Companies", Just Capital and CNBC, 2024
Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
Bloomberg's Gender Equality Index (GEI), 2023
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
#LIHybrid